no mobile data connection on O2 this morning?Support


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  1. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    anyone else on O2 unable to get any data connection this morning?

    my APN says its connected, but I cant use the internet, market, email etc this morning?

    I have done several reboots and tried putting it in and out of airplane mode.

    It was working fine when I went to bed last night. I turned APNs off overnight.

    Im hoping its an O2 problem.
     

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  2. Case

    Case Well-Known Member

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    I was just going to post the same.

    I've got the H symbol at the top but only the up arrow lights up as if to indicate it's uploading data but the down arrow never lights up so I can't use the internet etc. I just get an error in all my applications that require data.

    Tried a re-boot, still nothing.
     
  3. Mockenrue

    Mockenrue Active Member

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    Yep, exactly the same symptoms here. Fine last night, zilch this morning.
     
  4. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    phew... at least its not me, and therefore, not my phone :0)

    hopefully it will be ok later then.
     
  5. chrislee007

    chrislee007 New Member

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    Same here. Must be an O2 issue.
     
  6. kerwin

    kerwin Member

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    Same here too, looks like an O2 problem,
    interestingly the main O2 website is down too.
     
  7. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    I wonder if its Desire HD and Desire Z related?
    maybe they are altering settings or something on the transmitters?
    arent O2 releasing the Z this month?
     
  8. Mockenrue

    Mockenrue Active Member

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    Mine is working OK again now, albeit a bit slower than usual (on HSDPA).
     
  9. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    update:

    Suddenly my APN has now disconnected itself and when I try to reconnect its saying failed to connect as APN settings are incorrect...?

    whats going on....
     
  10. her0n

    her0n Member

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    Exactly the same problem here, thought I was going mad.

    Despite H showing with an upstream arrow, if you look in the Testing menu *#*#4636#*#* it is not actually connected.

    I've linked this thread to a friend in o2's networking/data team and he's just informed me that o2's twitter have posted this:

    "We're aware that some people are having problems using data at the moment. We're really sorry, we're working hard to get it fixed asap"
     
  11. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    thanks for that... bloody annoying.
     
  12. kerwin

    kerwin Member

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    rebooted and it's working again now :)
     
  13. Case

    Case Well-Known Member

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    Yep, I'm back in the game. : )
     
  14. her0n

    her0n Member

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    Yep same, yay!
     
  15. chrislee007

    chrislee007 New Member

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    Back on here too, although signal strength appears a little weaker than usual.
     
  16. CarsnGadgets

    CarsnGadgets Well-Known Member This Topic's Starter

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    Seems to be 'ok' but not back to normal speeds...
     
  17. SUroot

    SUroot Well-Known Member Developer

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    Havent noticed any problems today at all..
     

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