No music?Support


Last Updated:

  1. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    Every music player I try says either I have no music or it doesn't support this type of file. Can someone tell me how to fix this please?
     

    Advertisement
  2. potterdood

    potterdood Well-Known Member

    Joined:
    Apr 30, 2010
    Messages:
    565
    Likes Received:
    26
    Can you tell what kind of format they're in?
     
  3. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    Most say mp3 and m4a?
     
  4. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    I had no problems till I switched to the note 3
     
  5. evohicks

    evohicks Well-Known Member

    Joined:
    Jun 26, 2011
    Messages:
    1,001
    Likes Received:
    170
    I have M4a, wav, MP3, amr, ogg and 3gp, all work with the stock music player, have you maybe changed the default music player then uninstalled it?
     
  6. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    No. And when I do a scan with the go player it says that I have no music. I can go into my files pick a song and any of the 4 players I have installed won't play it
     
  7. dynomot

    dynomot Well-Known Member

    Joined:
    Dec 4, 2011
    Messages:
    1,913
    Likes Received:
    915
    Do they play if your phone is connected to the PC and you navigate to where they are on your phone using it and try and open using Windows media player? I ask because I'm trying to rule out any problem with the actual file.
     
  8. mikedt

    mikedt 你好 Guide

    Joined:
    Sep 22, 2010
    Messages:
    17,008
    Likes Received:
    7,678
    Are the songs in internal memory or SD card? If SD, could be a duff or fake one based on what you're describing.
     
  9. dontpanicbobby

    dontpanicbobby Guides Guide

    Joined:
    Dec 31, 2011
    Messages:
    4,169
    Likes Received:
    1,873
  10. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    These songs have moved from every android phone I have ever had starting with the moto droid via my sd card. Never had any problems playing them till I switched to my note 3. That's why I think it is the phone and not the songs themselves.
     
  11. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    No body knows?
     
  12. Caker188

    Caker188 Well-Known Member

    Joined:
    Jul 1, 2012
    Messages:
    93
    Likes Received:
    31
    I know you've probably tried everything by now but have you tried downloading them off your card to the phone? That was the first thing I did when I got mine and then took the card out.
     
  13. mills23

    mills23 Well-Known Member This Topic's Starter

    Joined:
    Jan 31, 2010
    Messages:
    750
    Likes Received:
    29
    How do I do that? But I need my card.
     
  14. pdqgp

    pdqgp Well-Known Member

    Joined:
    Nov 17, 2013
    Messages:
    131
    Likes Received:
    35
    Feel free to send me two files, one of each format and I'll investigate and test on my Note 3 for you. PM coming your way. Entirely up to you.

    Tim
     
    ocnbrze likes this.
  15. Vigasan

    Vigasan Member

    Joined:
    Nov 30, 2013
    Messages:
    12
    Likes Received:
    8
    Plug the phone into your computer. Navigate to your devices music folder. Double click on one of the songs and see if it plays on your computer.
     
    mikedt likes this.
  16. dontpanicbobby

    dontpanicbobby Guides Guide

    Joined:
    Dec 31, 2011
    Messages:
    4,169
    Likes Received:
    1,873
    Give PowerAmp a try. There's a trial version in the Play Store, $3.99USD to unlock to full version but worth every penny. PowerAmp specifically supports mp4/m4a (including alac) file types as well as a bunch of others including wma.
     
    mikedt likes this.

Share This Page

Loading...