No ring or alert sounds


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  1. Exleyg

    Exleyg New Member This Topic's Starter

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    Hi, my wife has an Orange branded HTC Desire and intermittently the phone stops making a noise when someone calls or an email/text arrives. It operates as if its in silent mode even though all volumes are on full. The only way I've found to get it working again is to re-boot the phone, this solves the problem for a few hours but eventually it reverts back to silent. I've trawled the forums and unusually can't find anyone else with the same issue and I wondered if anyone could help.

    Forgot to say when it's not working correctly I've tried adjusting the volumes but that doesn't work but also if I try and adjust the ring tone the phone doesn't play a sample as it should. This also goes for the alert tone, it's completely silent.

    Any help would be appreciated.
     

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  2. jimdriver2

    jimdriver2 Well-Known Member

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    I don't know for sure if this will solve the problem, but i'd try the following:

    Download the apps Handcent and Sound Manager. With them installed you should be able to easily configure ringtones and sms tones and make sure the phone does what you want it to do in different states.
     
  3. Exleyg

    Exleyg New Member This Topic's Starter

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    Thanks jimdriver2, I'll try SoundManager but I've looked at Handcent on the market and not sure if this will help, seems to be more SMS related
     
  4. KillerSheep

    KillerSheep Member

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    I have the same problem regarding SMS alerts. Did you find a solution to this issue?
     
  5. mbatson89

    mbatson89 Well-Known Member

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    Are you by any chance using sounds from the SD card for your notifications? as i've found that from time to time my Desire unmounts the SD card (the fault of the crap SD card supplied apparently) and then when my phone rings i don't get any sound.
     
  6. Evil Genius

    Evil Genius Well-Known Member

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    or you could try:

    menu > settings > sound > volume

    here you can adjust the ringtone volume, media volume and notification volume.
     
  7. Exleyg

    Exleyg New Member This Topic's Starter

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    I downloaded Sound Manager which although a good app didn't solve the problem and yes in my case all volumes were on full and I was only using the standard ring tones and alert tones i.e. nothing from the SD card. Orange ultimately swapped the phone but the problem transferred to the new phone so it must be either SD card or SIM card related as these were retained from the original phone. They've recently asked me to use the phone without the SD card which I did but it made no difference and they're now in the process of sending me a new sim card so I'll let you know how that goes.
     
  8. Squared1200

    Squared1200 Member

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    I have something similar with my alarm sounds. It has happened twice now that i've been woken by a phone that is only vibrating. I checked the alarm sound option to find that there was nothing in the list, none of the standard sounds or the ones I have on my SD card. A reboot sorted the problem.

    I have an unbranded, unrooted Desire, running the standard OTA 2.2 update. I am using ringtones and notifications stored on my SD card, which is not the original, but a 16gb class 6 card. I have suspect that it might be SD card related, but I'm not sure and continuing to investigate.
     
  9. snowmobile

    snowmobile Well-Known Member

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    I have had this occasionally when I have received a call and the phone has only vibrated. I have all my volume settings locked using Smart Volume so it can't be that.

    I also suspect that it is caused by the phone dismounting the sd card for some reason. A reboot normally sorts it, but it is annoying.

    My email and twitter sound notifications continue as normal when this happens. I think that's because I am using the built in HTC tones for those rather than my own MP3s from the sd card.
     

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