Last night, my wife and I lost service for about two hours. I tried to call our DINCs from the home phone and I kept getting an automated message saying "all circuits were busy". This is where it gets weird. When I tried to call out from my DINC, it would start dialing, then simply stop and say "call ended". During this apparent outage, CityID (worst crapware ever!) reactivated itself after a month and a half of being done with my trial (got the DINC on 4/29). Even though my calls weren't going through, CityID was identifying the location of the numbers I was trying to call. After a couple hours, service resumed, everything was fine and CityID stopped working again (thankfully). When I go to my call history, all the numbers that I tried to call during that time have the city and state information from CityID. All the numbers before and after do not? Weird! I thought after the two week trial it was supposed to go dormant? I hope it never reactivates again as it has never, not once, been correct regarding the location of the number calling.