No Sim Card ProblemSupport


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  1. vprakhov

    vprakhov New Member

    Hey, guys

    So I got myself HTC One X about a month ago and I started noticing this problem from last week. In short words, I lose phone service and my phone gives me "no sim card" sign occasionally every day or even twice a day. The phone goes back to normal after a reboot or two.

    I have not taken it to store yet, since I doubt it is a hardware problem - never dropped it once and simple reboot solves the problem.

    Any ideas what causes that? Thank you

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  2. Harry2

    Harry2 Well-Known Member

    Maybe a problem of the SIM's gold contacts ... remove and move in the SIM few times.

    Harry
  3. jimbobcook

    jimbobcook Well-Known Member

  4. El Presidente

    El Presidente Beware The Milky Pirate! Moderator

    This was an issue on older software versions, it's fixed on newer updates (to an extent), but still happens intermittently.

    What's your software version via Settings -> About Phone?
  5. TarekElsakka

    TarekElsakka Well-Known Member

    I have been having the exact same problem with my One X and I have yet to figure out a solution. My last resort is to revert everything back to stock, which I am hopefully going to do tonight.
  6. ARVpitt

    ARVpitt New Member

    I'm having this issue at the moment. It first started a few days after i got the phone, 2 weeks ago. Had not seen it since. Now it keeps appearing every minute or so. It goes back and forth from "no sim card" to normal. I keep rebooting but it doesn't fix the problem. Any possible fixes or suggestions would help. Thank you
  7. anoniemouse

    anoniemouse Well-Known Member

    remove your sim card & wipe it with a clean cloth, better still some isopropryl alcohol (the stuff that's used to clean tape heads).
    I think its called wood alcohol in the US.
  8. Carlos Templar

    Carlos Templar New Member

    Just put a piece of sticky tape on the back of the sim card, about 3 - 5 layers will do. It thickens it up and wedges it in place. If the problem persists just remove it and take the handset back to your provider. However I found the sim card is very loose inside the One X+ handset, probably a rubbish design.

    Hope this helps
    MartinFlynn and salamanco like this.
  9. patpending

    patpending Well-Known Member

    I've had the same issue. Phone drops signal & says no SIM. Anywhere up to 10 times a day.

    Normally a quick restart works without having to eject and reinsert the tray.

    Today tho, after one of the restarts, it told me the SIM was being read, but was locked - without there being a SIM pin on there?

    Had a look in the security menu while the locked SIM symbol was up there, and the 'Set up SIM card lock' option had disappeared..

    Anyone else experience that?
  10. cluskie

    cluskie New Member

    ive had my one x about 6 months and it does this once every few weeks, a reboot has fixed this each time
  11. patpending

    patpending Well-Known Member

    So this is becoming more and more frequent now.

    Have replaced the SIM twice now, no joy :/

    Has anyone found or heard of solutions?
  12. James_Bond

    James_Bond Well-Known Member

    Check out HTC One X No SIM Error Message Fix for some tips and solutions in order to get this annoying issue resolved. A lot of things can cause this problem on smartphones but it seems to be something more frequent on the One X.

    This issue is annoying too. No SIM = No Service = No Fun :)

    Good Luck Guys

    ~James~
  13. mikee boy

    mikee boy New Member

    Hi guys,

    Bought a Desire S for my wife yesterday (second hand) and was promised everything was working fine. Got home and put her existing SIM in the phone but got the no card error message - I was fuming - the card was fine as I checked it in 3 other phones. Spent a bit of time on internet looking for a solution and tried all the ideas out there - cleaning, packing the card, tape, etc. but none of them worked.

    Came across a video showing how to take the phone apart to fix the SIM cradle but thought it a little drastic so I did this ...

    Got a fine needle and gently prised the gold contacts in the SIM holder up slightly - they were depressed too much - one actually below the level of the plastic SIM cradle - put the SIM card back in and the phone jumped into life!

    Just be careful when you prise the contacts not to damage anything underneath or break the contacts - this will fix the issue (unless the issue is the SIM card itself.)

    Let me know how you get on.
  14. salamanco

    salamanco New Member

    My HTC One X drop from 6 feet, and landed screen flat into polished concrete, causing the 'No Sim' error. After reading this post, I put several layers of tape into the back of the sim card, and it worked. God is good! :)
    Thanks for the tip!
  15. tweak04

    tweak04 New Member

    I'm going to say poor design on this one. I've had my sim card replaced 3 times. And my phone has been replaced twice now. I'm still getting the same sim card issue. I've had my 3rd device for 2 weeks now and it just did it again this morning. Time to change to a different model.
  16. wlsayler08

    wlsayler08 New Member

    I used to sell at&t phones and can hounistly tell you I see this issue with this phone every day HTC is an infurior company I dont talk bad about our phones but HTC has burned me one to many times! Get a Samsung!
  17. txag11

    txag11 New Member

    How prevalent is this issue? I really like the One X+ and want to go over to android after jumping from Iphone to Windows 8. I like both the One X+ and the galaxy s3, but the One X+ feels better in my hand. However, if this is a widespread issue then I'll have to go with the S3.
  18. epicron

    epicron New Member

    Hi, I had the same problem, tried tons of fixes such as tape on the sim card, etc. Most seemed to work for a little while, but then the problem would come back. Finally I found a permanent fix. On my phone, the problem was that the sim card was not seated deep enough into the phone. So I used one of my wife's fingernail emory boards (a small file would work) and sanded down the bottom of the plastic lip on the top of the sim card tray. That allowed the sim card to seat fully. It's been 6 months and no problems. Hope this helps somebody.
  19. Unforgiven

    Unforgiven -.. --- - / -.. .- ... .... Moderator

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