No sims other than Euro ones (European version)Support


  1. Scootmien

    Scootmien Well-Known Member Contributor

    I've just read a post over on XDA that shows a picture of a sticker on the box stating that only European SIM cards will be recognised in the phone.

    If this is in fact true for all Note 3 handsets, this is a complete deal breaker for me as I want the phone to use when I am over in the States without paying the ridiculously high roaming rates my carrier inflicts on me.

    Can those of you who have them in the UK please state if this is the case with you? It would be helpful to state where you got the phone and what carrier it is on or whether it is unlocked too please. If any UK owners happen to have an American sim, can they try it in their device and let me know please?

    Thanks for any assistance.

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  2. Simon_Gardner

    Simon_Gardner Well-Known Member

    Mine came from Samsung direct. It's got the sticker.
  3. MYU_QPR

    MYU_QPR Member

    I ordered my Note 3 because I run a website and needed something more like a computer than phone.

    Anyway sending it back as they sent me the wrong colour, I've been told that they will send me P&P that will take 5 working days, and then I have to send it back to them which will take another 5 working days. Only then will the send me the phone I wanted.

    I'll be working in India for 5 weeks and thought this phone should do the trick, I was going to buy a sim out there on Vodafone, same as my own network. On the box it says "European Model: This product is only compatible with a SIM-card issued from a mobile operator within Europe."

    Why... and who was the brains behind that?

    I can pay
  4. Scootmien

    Scootmien Well-Known Member Contributor

    There's a lot of people on XDA with UK phones who are having this issue and after trying a sim from Asia/USA etc, they report that the phone doesn't work.

    Thus is an incredibly big issue for me and means that the phone is now completely off the table. What were Samsung thinking?

    I was so stoked for this phone too :(

    SIM restrictions on unlocked European Note3 - xda-developers

    Edit: I'll continue to check though.
  5. jhawkkw

    jhawkkw Chinchillin' Moderator

    I wonder if it's a bug, or a power play by other carriers sick of people importing the Euro phones and using them to avoid all the carrier drama?
  6. redpill2016

    redpill2016 Well-Known Member

    I assume this is just a software lock, you can probably get it removed.
  7. Scootmien

    Scootmien Well-Known Member Contributor

    It's not a bug as there are stickers n the box for both the Euro and US variants that state this.

    One member of XDA rather rudely says that actually even if you buy what you think is an 'unlocked' device, what you are actually buying is a 'region unlocked' device that is not actually unlocked period. In the UK, generally speaking, it is more expensive to buy an unlocked phone than one locked to a carrier, so this is misleading on behalf of Samsung.

    If I buy a region unlocked phone, I will still need to unlock it further to use a sim from the USA, although there are no guarantees that this will work.

    Still researching...
  8. Scootmien

    Scootmien Well-Known Member Contributor


    True, but there are no guarantees.
  9. jhawkkw

    jhawkkw Chinchillin' Moderator

    Wow, this is a really bad move IMO. Anything being locked whether it be carrier, region, bootloader, etc annoys me quite a bit.
  10. Scootmien

    Scootmien Well-Known Member Contributor

    I agree. It's why I pay more to buy unlocked phones from the get go. I should not need to do a hack in order to use the phone as I wish.

    It strikes me as weird that if they are touting this as a business device, and businessmen go abroad to the US from the UK all the time, why would they lock it to a region? It just doesn't make sense.

    I refuse to give up hope though. I really want this device. I sent a message to Samsung on Twitter; let's see if they respond.
  11. MYU_QPR

    MYU_QPR Member

    I might cancel the order full stop tomorrow. We've paid for the phone so why are they restricting us?

    Are mobile phone companies paying phone manufacturers to do this?

    My contract is supposed to cost me
    KOLIO likes this.
  12. jhawkkw

    jhawkkw Chinchillin' Moderator

    Yeah, that does seem like a contradiction of their target audience. I only buy unlocked devices as well, can't stand being locked down. I wonder what brainiac came up with that bright idea :banghead:
  13. Simon_Gardner

    Simon_Gardner Well-Known Member

  14. Simon_Gardner

    Simon_Gardner Well-Known Member

    The region slugging of DVDs is why I refused to touch them.
  15. redpill2016

    redpill2016 Well-Known Member

    This may not have been Samsung's idea, I don't see how they get any benefit out of it.
  16. Scootmien

    Scootmien Well-Known Member Contributor

  17. MYU_QPR

    MYU_QPR Member

    This is my point, I believe they are being paid to do this by mobile networks.

    My Note 3 will cost me over
  18. jhawkkw

    jhawkkw Chinchillin' Moderator

    That would be a more likely scenario in my opinion. Either that or government regulatory intervention doing so. But carriers seems more likely to me.
  19. Simon_Gardner

    Simon_Gardner Well-Known Member

    My chum who used to work in the field said over dinner that it was almost certainly a commercial deal with phone networks. So somebody hopes to make money from it.
  20. Simon_Gardner

    Simon_Gardner Well-Known Member

    It's the same. I just did a quick dirty B+W scan of the box.

    (My chum remarked it also gives the lie to the claim on the box it is recyclable as with the sticker, it isn't. The foil renders the whole thing non-recyclabe unless removed.)

    [​IMG]
    KOLIO likes this.
  21. Simon_Gardner

    Simon_Gardner Well-Known Member

    I wonder if the secessionists get their way and England pulls out of the EU, the phones will stop working here?

    [​IMG]
  22. redpill2016

    redpill2016 Well-Known Member

    We must consult Mr. Farage!
  23. Simon_Gardner

    Simon_Gardner Well-Known Member

  24. MYU_QPR

    MYU_QPR Member

    I found this and do a search for "GalaxSim Unlock" in Google Play, it's an App.

    It seems to work on all other phones and maybe we just have to wait for the new update.
  25. MYU_QPR

    MYU_QPR Member

    I'm new and unable to send links, do a Youtube search on this.

    I think we'll be able to unlock this phone 100%, give it a few days and we'll be FREE!!!! :)

    "Unlock Galaxy Note 2 II - How to Unlock Samsung Galaxy Note 2 I317, T889, N7100 by Unlock Code"

    They can unlock any phone, I just seen the list on their website. The Note 3 has only just been launched, so it will be a few days/week before we can do this.
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