No sound from phone at all? Out (speaker) or in (mic)Support


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  1. Povester

    Povester Active Member This Topic's Starter

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    Hi, hope you can help.
    Had a phone call today and noticed that I couldn't hear the caller and they couldn't hear me.
    Further investigation has shown that the phone ear piece (for calls), the speaker and the mic has stopped working.
    I tried uninstalling software I added recently, it hasn't helped. Performed a full reset and the same issue is occuring. No sound out of or into the phone.

    Any suggestions? Thanks.
     

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  2. Povester

    Povester Active Member This Topic's Starter

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    Forgot to add running standard ik5 from O2-UK
     
  3. Povester

    Povester Active Member This Topic's Starter

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    Aha. Looks like I fixed it. Seems a known issue with a short in the headphone socket. Put headphones in and out few times to fix. Search was my friend :)
     
  4. Yathushan

    Yathushan Well-Known Member

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    Not that this helps, but this not the first time this has happened to me. I have reported this to O2 and the first time they replaced my phone as it was within the first 30 days of purchasing the contract. I have had this problem again. So they have told me to send my phone in for repairs and they will check it out for me. I will let you know of any further details as I hear them.
     

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