When I first activated my Hero, it required me to setup my voice mail again. There is no prompt to activate the default system greeting that reads your phone number back to the caller. For example "You have reached the voicemail box of 123-123-1234" Now I am required to record my own name or greeting. I just got off of the phone with Sprint and they told me due to "Visual Voicemail" that I have been switched to a new voicemail system. Can you confirm that you no longer have a prompt for the System Greeting?