noooo whyyyy this is happening???


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  1. idilium

    idilium Well-Known Member This Topic's Starter

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    now that we got the GPS fix what are going to talk about?
    there are many members of this forum that the only thing they do is talking how this phone is bad and how samsumg will never fix the GPS
    now that its fix what this people is going to talk about?
     

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  2. ZDroid1

    ZDroid1 Well-Known Member

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    Now we're going to talk about how the fix isn't working for some. It's working for me so far but in a few days people could be talking about how it stopped working for them after being fixed initially.
     
  3. MassacrMan

    MassacrMan Well-Known Member

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    They'll complain about how they should get Froyo now.
     
  4. idilium

    idilium Well-Known Member This Topic's Starter

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    i agree with you, i have never seen a forum with such a pessimistic members some members lie about talking to samsumg representatives just to make a point is just amazing how much hate this phone have.

    i guess is to much to ask to this people just to move on
     
  5. roush611

    roush611 Well-Known Member

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    The update didnt completely fix the GPS. I can use maps but I cant get a solid lock. If i move it will not follow me. I also cant use the navigation because it wont lock on to anything. So in answer to your question we will still be talking about the GPS.
     
  6. BobPaul

    BobPaul Well-Known Member

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    Funny thing is that some of use believe that most herein are delusional with their blind lust for the Captivate.
     
  7. idilium

    idilium Well-Known Member This Topic's Starter

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    yes they are now they hold samsumg accountable for a date that samsung never talk or give.

    the ones that amaze me the most are the ones who said well i return or sell my phone 2 weeks ago.
    and they keep coming to this forum
     
  8. idilium

    idilium Well-Known Member This Topic's Starter

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    if you don't like the phone or think that samsung will never fix it just return the phone is that hard to do?
     
  9. s.m.knipe

    s.m.knipe Well-Known Member

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    Wasn't Froyo promised by the end of September? Like on twitter our something? :rolleyes:
     
  10. Android_J

    Android_J Well-Known Member

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    If people paid for something, they have a right to complain. Why do you even care? Why not just ignore the posts/threads? Is that hard to do?

    And it this day and age where companies release what is essentially beta products (both hardware and software), public pressure for the company to follow up is essential. Companies have finite resources. I'm sure Samsung would rather have their people working on the next gen phones and not have to update existing phones. If nobody complained, then there wouldn't be a need for an update. Do you really think they'd rather give you Froyo for free vs sell you a new phone with Froyo? Or waste resources on debugging software that's already been released? Be glad that there were enough people complaining about the GPS to where Samsung had to look into it.
     
  11. nybmx

    nybmx Well-Known Member

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    For the European Galaxy S. Never anywhere was anything said about a U.S. release date. People just assumed that we would get it at the same time and spread it as the truth.
     
  12. idilium

    idilium Well-Known Member This Topic's Starter

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    it seems you dont buy hight tech stuff right?
    can you tell me what hight tech item dont need upgrades?
    i have HDDVD and blu-ray they put upgrades to fix even a year after the release of that item.

    this phone only have 2 months in the market.
     
  13. Prim8

    Prim8 Well-Known Member

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    It wouldn't bother me as much if they kept it to a couple threads, but they don't.
    How many GPS threads did we have before the OTA Update? How many do we have now? How many OTA Update threads do we have now with people complaining?
    How many threads are there where someone said they were returning/returned the Captivate?
    How many threads about an app has an unrelated complaint about the phone in it?

    The mods go crazy with moving threads into all these different sub forums; why aren't they combining the 20 GPS or OTA threads?
     
  14. mckooter

    mckooter Well-Known Member

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    i think a lot of the lack of dates for updates are due to at&t as well, and most people completely ignore that. Samsung can have a firmware ready but at&t has to have their way with it before its allowed to be released.

    my only concern is im not sure if the update is a good thing or a bad thing, either:

    a) we are lucky that our sgs was the first to get the new firmware and we are ahead of the rest of the pack

    or

    b) samsung knew at&t was going to take forever with froyo, so we get this update now, while others will see froyo soon


    either way i love the phone, just looking for new features
     
  15. 3gAndroid

    3gAndroid Well-Known Member

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    When I'm out in the woods on a long hike, I'm going to pull out my Garmin _not_ my Captivate no matter how the GPS functions.

    I never judge a phone based on its GPS, or Radio, or Video capability

    My Captivate?... It's Excellent... :)
     
  16. polo1000rr

    polo1000rr Member

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    Agreed! I use the maps a lot but not the gps. If you can read a map who cares.
    I didn't buy the phone for the gps anyway. There are plenty of other things on the captivate to enjoy.
     
  17. Android_J

    Android_J Well-Known Member

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    LOL. I live in Silicon Valley. I *work* in high tech. I think I know how high tech companies operate.

    You need to realize that there are differences between unaccounted bugs and known bugs that get passed on due to release schedules. And schedules are getting tighter and tighter as companies compete to get their product to market.

    Case 1: The iPhone 4 antenna situation. If you think Apple didn't know about it then I have a bridge to sell to you. They just happened to design a $29 bumper that fixes the problem? And if enough people didn't complain, Apple wouldn't have offered the bumpers for free as a fix to very real problem or even hinted that there was a problem at all.

    Case 2: The Xbox 360 red ring of death. Microsoft ended up extending the warranty due to customer complaints of their machines dying. Thanks to the "complainers" it forced Microsoft to stand behind their product.

    So? Do I get a discount on my service or phone? If not, then why do I have to wait for a fix on a feature that should be working from the start? The Galaxy S line has been released in Asia and Europe since June. That's 4 months not including all the time needed to pass FCC, etc. I would venture to guess that Samsung knew about the GPS issue for a long time.

    Like I said, companies don't have infinite resources. Issues that receive the most complaints get priority. If complaints are low, the issues get put way down on the priority list and may never get resolved.
     
  18. ZDroid1

    ZDroid1 Well-Known Member

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    Dude, the entire contract lasts only two years. Am I supposed to wait, say, 6 months for them to give me a functioning product?

    I mean by the time they fix the gps, I'm going to be done with the phone anyway it seems. (at&t let's me upgrade before the end of the two years).
     
  19. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    ^ This:D
    Links? Or you can report them. As one of the guides who tries to keep the Captivate section clean i will say it is hard to keep track of all the new threads not to mention knowing when a certain thread has already been discussed. When i get time i try to go back a few pages and combine as many as possible (did that in the support section last week, went through EVERY page).

    So if you see a few things that need moved/combined then PM me or any guide/mod that is online. Or report it, those go straight to any mod that is online and rest assured it will get reviewed/looked at very quickly.

    Thanks
    nmayer out:cool:
     
  20. Cuerbo

    Cuerbo Well-Known Member

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    I don't understand why so many posters here lose a gasket each time GPS comes up. Then side with Samsung saying the rest of us should have patience and give them 6 more months to fix it. Some of us, myself included, love the phone and gave Samsung the benefit of the doubt. Unfortunately, that meant risking the 30 day return window in hopes of getting a fully functional phone. Once you get beyond those 30 days, makes it extremely difficult if not impossible to get your money back or have your phone swapped for a new one.
     
  21. BrentJustice

    BrentJustice Member

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    The software update broke the software update feature of the phone, so that's probably what we will talk about now. Many people are experiencing this.
     
  22. idilium

    idilium Well-Known Member This Topic's Starter

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    my point is how many post you need about the same topic?
    what make people think that their post is different than the other 100 post of the same topic?
     

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