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Not able to open up GooglePlay and other AppsSupport

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  1. SkyeHigh

    SkyeHigh New Member

    As the title stated I'm unable to access GooglePlay and other Apps that are probably related to it somehow. It may be an easy fix but if not, I was thinking of going through the process of a factory reset which I'm also unsure of because I don't want to lose any of my data; is it as simple as putting everything on a computer so that I can just drag and drop it on the phone again? Your answers are much appreciated!:)


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