Not being able to view or answer incoming phone callsSupport

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  1. patk_11

    patk_11 New Member

    I just got my HTC Merge last week and I have already been experiancing a few problems with it...the main problem that i have had is that I cannot answer the phone sometimes. It will start to ring and when I look at it it just shows the home screen and the unlock slider while it rings. When i unlock it an error message shows up that says it had to do with the android system and caused a forced close. After it closes it it acts like there wasnt a phone call and the only way i can find out who called is if they leave a voicemail. This doesnt happen everytime but it happened 6 times today and is very frustrating when my business is run through my phone. Thank you for any help that you can share.

  2. Lombardi

    Lombardi Well-Known Member

    If it hasn't been thirty days take it back... get another one or a different one. Problems like that on a phone still under warranty are not worth the hastle
  3. soonguy

    soonguy Member

    Have you been putting various apps on it? Some apps make phones behave very skittishly. Remove them all (except praps any you have paid for), see if that makes any difference. If it makes it ok, then add what you want one by one, and test each time.

    Be very wise in apps you choose, and read up other's reviews first.

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