Not even a month old and charge problemsSupport


  1. gearhead357

    gearhead357 Active Member

    Well when I plug my charge in. The one that came with the phone it connects and disconects without me doing anything over and over. It's damn brand new but past my 14 day immediate return so I'd have to send my phone for a warranty claim. Not so cool with that. The charge though I've babied it has a little left to right wiggle when looking at the screen. I never have to use the phone while it's charging so It's not like the cord has a hard life.. Any ideas what I can do myself or am I bonned and sending my brand new phone away.

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  2. Adara

    Adara Well-Known Member

    Have you tried it with another charger to make sure the problem is definitely your phone and not the charger?
  3. gearhead357

    gearhead357 Active Member

    not yet I need to get a new charger to do that and it's only just started to happen. I've only got the one charger right now. Worth a shot. I take it this isn't a typical problem. I know these micro usp plugs aren't the best design
  4. Goodspike

    Goodspike Well-Known Member

    I've never had a problem with a micro USB plug. My wife and my old phones were a Motorola which had a phone dock which connected the phone automatically via the USB connector. I was concerned it would be a problem over the long term, because we get into and out of the car a lot, sometimes over ten times a day. Not a problem in over two and a half years of service.
  5. gearhead357

    gearhead357 Active Member

    I'm the exact opposite I've been through several phones with it and had nothing but issues in all of them no mater how careful I am
  6. Not praising apple or anything, but their lightning charger is such a wonderful charger. There is no up or down side, you just push it in. It seems like it would be almost impossible to break. I am soooo careful when I push my charger into my micro usb port. Just rambling..........
  7. Podivin

    Podivin VIP Member VIP Member

    Take the phone to you local carrier store and ask to try one of the chargers from the display phones. That would help you to determine where the problem is without having to buy anything.
  8. speedlever

    speedlever Well-Known Member

    If you have an iPad, use the 2000mAh charger from that. It's the same output as the Samsung OEM charger. That should tell you if it's the phone or the charger. Try a different cable too, although know that not all cables can pass the same current.

    Load the Galaxy Charging Current free app and see what charge your GS4 is taking. I find it normal to see around 1200mAh initially and sometimes up to 1900mAh. You might see 500mAh from a connection to your computer's USB port.
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