Not finding Bluetooth devicesSupport


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  1. bind00

    bind00 Well-Known Member This Topic's Starter

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    [resolved: see end of post. I'll just edit this rather than bumping with a new post to advertise my ignorance.]

    Galaxy S f/w 2.1. It doesn't find either of my bluetooth devices - headset and handsfree. My old phone worked fine on both of them.

    I enable Bluetooth. The icon goes nice and green. The blue squiggly thing appears in the top bar.

    I activate my VisorBlade hands-free device. It beeps and the right lights come on. But no glimmer of recognition from the Galaxy. I go to Settings > Wireless and Network > Bluetooth > Scan Devices. Nothing found.

    I switch on my Plantronics Voyager 520 and it beeps and the right lights come on. Phone remains nonchalently aloof. Scan for devices. Nothing doing.

    But. My PC finds the phone when I do the Make Device Visible thing.

    I've had a scan through previous threads but haven't found anything similar.

    Any ideas please?

    ================================================================

    I now better understand the difference between 'pairing' and 'connecting'. The Voyager was paired with my old phone (think long-term relationship) and would connect whenever it was switched on and in range (I won't try to provide an analogy for that bit).

    Basically I had to put the Voyager back into pairing mode by switching on (opening the mic arm) and pressing the pickup/hang-up button at the same time as the reject button which is covered by the mic arm when switched off. It makes a peep and flashes red and blue. At this point the phone picked up the bluetooth device.
     

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  2. tamivroma

    tamivroma Well-Known Member

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    Ok I am not a techy or anything but I have to make my Bluetooth visible before it will find it. I do this on my BlueAnt by holding down the button until it blinks fast. Then I scan from my phone and it found it.
     
  3. bind00

    bind00 Well-Known Member This Topic's Starter

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    Thanks, yes I have made the bluetooth devices visible. I also checked the Plantronics headset by successfully connecting it to the PC via a bluetooth dongle. After disconnecting I enabled bluetooth on the Galaxy and didn't see anything even after manually scanning for devices. And this happens with the Visorblade handsfree too. They just aren't picked up.

    I tried enabling 'Make device visible' on the phone but that shouldn't be necessary and in any case it made no difference. However that allows the phone to be detected by the computer.

    I'm wondering if there's some version incompatibility or some other configuration I don't know about.:confused:
     
  4. fridgepack

    fridgepack New Member

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    Had this trouble. Had to turn Bluetooth off on the phone I was letting go. Also, had to learn the new Pairing button combination on the Plantronics Voyager 520 again. Feel a bit silly now, but there you are. Thought sure the Galaxy SII was 'too new.' Was wrong about that. Thought, "can I download a driver to the phone from the Internet?" Another silly. Anyway,...
     
  5. fridgepack

    fridgepack New Member

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    Um... I didn't get the bit about turning the headset on and off by moving the mike, although it sounds like a cool and innovative idea! This is what I found for instructions on pairing mode and pairing and this also describes what I did to make it work:

    Plantronics Voyager 520 Pairing Guide

    [​IMG]
    Plantronics Voyager 520

    Pairing your Plantronics Voyager 520 to Your Cell Phone


    1. Put your phone into pairing mode This can usually be accomplished by going under settings in your menu and selecting Bluetooth. Follow the prompts to "find a new device." If you are having problems, refer to your phone's user guide.
    2. Put your Voyager headset into pairing mode Start with your headset off. Press and hold the call button until the indicator flashes red and blue.
    3. Select the headset in your phone's Bluetooth device menu and enter in universal key Your phone may or may not ask you to enter in a key code. If it does, the code is always four zeros: 0000
    4. You are paired up!
    Found: Plantronics Voyager 520 Pairing Guide | Headsets.com - America's Headset Specialists on 2-11-12
     
  6. xoiexoie

    xoiexoie New Member

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    You solved my problem! My device wasn't paired (long term relationship LOL)! So simple! Thank goodness for this forum!
     

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