Support Not getting all my work emails

Discussion in 'Android Devices' started by TCBrownII, May 26, 2010.

  1. TCBrownII

    TCBrownII New Member
    5

    May 26, 2010
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    I am not getting all my work emails on my Incredible. We use Outlook Express at work and I am only getting some of the email on my phone. I can't figure out a reason why some come through on the phone and other don't. Does anyone know how to fix this it is getting very annoying :eek:. Otherwise I LOVE this phone.
     

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  2. andreyua

    andreyua Active Member
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    May 1, 2010
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    TCBrown,

    I'm sorry to hear that you are experiencing issues with your mail. It seems like your issue is with Outlook Express deleting the emails from the server if you are using POP3. If you are using exchange at work (which I doubt since you are using Outlook Express), please consult your IT department.


    Thank you!

    Andrey Smith
    HTC Support
     
  3. TCBrownII

    TCBrownII New Member
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    May 26, 2010
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    Andrey,
    I am hesitant to say this too quickly because the problem was I wasn
     
  4. TCBrownII

    TCBrownII New Member
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    May 26, 2010
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    Andrey,
    OK, its official you are a genius!

    After doing the fix you suggested my phone has been going nuts with work emails, it
     
  5. andreyua

    andreyua Active Member
    16

    May 1, 2010
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  6. nyjets53

    nyjets53 New Member
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    Jun 20, 2010
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    Hi Andrey

    I have been experiecing the same problem, what do I have to do with outlook...

    Rich
     

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