not getting text messagesSupport

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  1. slmea5

    slmea5 New Member

    I haven't been getting my text messages for 2 days now. I had no idea until a friend told me she has been texting me several times with no reply. I can send texts but I'm not getting them?? I turned off phone... Removed SIM... Erased all old text messages...nothing worked. Any suggestions? Thanks

  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    Please try running a repair to reload the firmware:

    To repair the phone software
    1. Install PC Companion on a Windows PC from Support at Download for PC - Sony Smartphones (Global UK English)
    2. In PC Companion, under Support Zone and click Start.
    3. Under Phone Software Update, click Start.
    4. Click repair phone.
    5. Follow the on-screen instructions.

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