Not Got Update On Phone?Support


Last Updated:

  1. eddshwee

    eddshwee New Member This Topic's Starter

    Joined:
    Dec 24, 2012
    Messages:
    3
    Likes Received:
    0
    My s3 cant update when i go to settings and about device theres no update. Anyone know why ?
     

    Advertisement
  2. quickaudi

    quickaudi Well-Known Member Contributor

    Joined:
    Jul 15, 2010
    Messages:
    3,058
    Likes Received:
    408
    What software do you have, and who is your provider?
    Are you rooted?
     
    scary alien likes this.
  3. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    Joined:
    Sep 10, 2010
    Messages:
    27,612
    Likes Received:
    20,402
    I moved both of your posts from the other thread here and your doubled posts will be fixed soon.

    Thanks! :)
     
    scary alien likes this.
  4. eddshwee

    eddshwee New Member This Topic's Starter

    Joined:
    Dec 24, 2012
    Messages:
    3
    Likes Received:
    0
    Not rooted my software is ice cream sandwich 4.0 and my network is EE my friend thanks for your time.
     
  5. silentwitness

    silentwitness Well-Known Member

    Joined:
    Aug 19, 2012
    Messages:
    1,095
    Likes Received:
    318
    which country are you from? Are u sure JB has been released for ure country?
     
  6. quickaudi

    quickaudi Well-Known Member Contributor

    Joined:
    Jul 15, 2010
    Messages:
    3,058
    Likes Received:
    408
    Have you called your provider to ask?
     
  7. john_g

    john_g Well-Known Member

    Joined:
    Nov 6, 2010
    Messages:
    558
    Likes Received:
    186
    What we need to know is your current Android Version and the Build Number. This will show what firmware branch your phone is on. You can find these from: Settings -> About device

    I have an unlocked, unbranded phone in the UK and my phone, running the latest release is:
    Android Version: 4.1.2
    Build Number: JZO54K.I9300XXELL4
     
  8. eddshwee

    eddshwee New Member This Topic's Starter

    Joined:
    Dec 24, 2012
    Messages:
    3
    Likes Received:
    0
    Im from uk and yes i can get jelly bean build number- IMM76D.I9300BVBLH2
    Android Version- 4.0.4
    Thanks for all your replies.
     
  9. john_g

    john_g Well-Known Member

    Joined:
    Nov 6, 2010
    Messages:
    558
    Likes Received:
    186
    I think this firmware version is used by Orange and T-Mobile and so I guess your phone isn't unbranded, but can anyone else confirm this?

    Did you buy your phone new and does it show the signs of being branded i.e. an operator's splash screen or apps?

    Have you successfully updated this phone in the past or does it still have the same firmware as when you bought it?

    As you can tell, I'm unsure about what to recommend since I never had this version of Android 4.0.4. But a suggestion is to try updating from a computer using Kies and the phone connected via a USB cable.
     
  10. Stuardy1

    Stuardy1 New Member

    Joined:
    Oct 25, 2012
    Messages:
    2
    Likes Received:
    0
    Does anyone know when the new update 4.1.2 will be available on three in the uk?
     
  11. GTWalling

    GTWalling Well-Known Member

    Joined:
    Sep 9, 2012
    Messages:
    1,277
    Likes Received:
    411
    ScoobyWRX likes this.

Share This Page

Loading...