Not picking up home wifi, but it'll pick up others?Support


  1. LVPLFC

    LVPLFC New Member

    I bought my phone yesterday and I've activated the wifi feature. It picks up signals from my neighbors' networks but it doesn't pick up my home one which is weird because obviously it has the strongest signal.

    My wifi connection definitely works because I'm using it for this laptop, my iPod touch, ps3, etc. So it must be an issue with the phone?

    Any ideas how I can fix this?

    Thanks.

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  2. stylelite

    stylelite Well-Known Member

    Is your phone using 2.1 or 2.2? You could try doing a data wipe/factory reset, but back up all important stuff first as doing this will wipe everything on your phone.
    To do a data wipe/ factory reset you will need to do the following, power phone off and leave for a few mins to make sure it has fully turned off. Now hold the volume up, home key and the power button, when you see the boot screen release the power button, keep the other 2 buttons pressed until you see a screen with coloured text now release the volume up and home key.
    At the top of the screen there should be text in blue, look for data wipe/factory reset or something similar, using the volume up and volume down keys to select it and then the home key to ok the action.

    If you have updated the firmware from 2.1 to 2.2, you should have done this, doing this clears out any remnants left from the previous os.
  3. Davian

    Davian Member

    I would try Wifi Analyzer to see what the phone sees as the signal strength of your access points. I do think the phone has slightly poorer reception than my laptop and ipod touch, but moving the access points and channels helped in my case. It also helped the laptop and the ipod.

    Remember that your neighbors may also be moving their access points and channels around and mess with your reception from day to day.
  4. gcobb

    gcobb Well-Known Member

    Is your router "N"? I don't know if Android phones pick it up. My Torch wouldn't pick up N but would B and G. And test it with another phone or laptop to make sure you don't have other router issues.

    I don't know of anyone who just arbitrarily moves their routers around in their house and changes channels for wireless. I don't know what that has to do with him not picking up his own either. :)
  5. Davian

    Davian Member

    The specs say b/g/n. If he had router issues the symptoms would be very different.

    my wifi worked great for the first week then went away. It worked at a university campus where I have an account but not at my house. Wifi analyzer showed that, depending on where I was in the house, the neighbors signals were just as strong as mine, and on the same channel.

    Wifi is not like cell technology, where the device will intelligently look around for a better signal - it may cling to a weak signal and struggle along cluelessly, even if you have two or three access points.

    If you live in the city and look at your neighbors collectively, they probably do change stuff around on a regular basis. How many of them do a frequency and channel check before setting up their stuff? Did you?

    And it could be something else - but this stuff is easy to check first and costs nothing.
  6. gcobb

    gcobb Well-Known Member

    I had a lengthy reply typed out but I'm not going to hijack this thread. The OP said he couldn't connect to his home WLAN. What specs are you talking about? It just sounds like you dug deep for some info that isn't relevant. Direct your replies to the OP in hopes that you offer something that will help him. :)
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