o2 recall galaxySupport


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  1. croftyboy8

    croftyboy8 Well-Known Member This Topic's Starter

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    Hi guys, im new here.

    I bought a samsung galaxy a week ago but quicky had an issue wuth the menu key not working.
    I tried loads of software type fixes all to no avail. Anyway, i called my o2 store who told me that they couldnt replace the handset as all of the phones in stock had been recalled by the company.

    i then called o2 customer services who confirmed that all of the handsets had been recalled but the guy on the phone didnt know why.

    anyone else heard of this?
     

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  2. spottyelephant

    spottyelephant Well-Known Member

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    Apparantly when doing 50mph a short circuit can cause the battery to ignite which has so far led to at least two fatalities.
     
  3. kam187

    kam187 Well-Known Member

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    LOL nice news.
     
  4. croftyboy8

    croftyboy8 Well-Known Member This Topic's Starter

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    this is one of those uncomfortable moments when i dont know whether to believe you!

    anyway, had another call from my o2 store. they have had a delivery of handsets today, off to pick up a replacement now
     
  5. Ferox

    Ferox Well-Known Member

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    I have been getting replacement handsets without any mention of a recall though it wouldn't surprise me I am now awaiting delivery of a 4th handset all had the problem of rejecting incoming calls!
     
  6. Ferox

    Ferox Well-Known Member

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    This news is bugging me! Since I have been having a torrid time with this handset I would quite like to verify what you are saying which store were you dealing with?
     
  7. croftyboy8

    croftyboy8 Well-Known Member This Topic's Starter

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    I was dealing with the cheshire oaks store but called the chester shop as well as o2 customer services.

    seems the cheshire oaks have a couple in stock and "no nothing" about the recall...

    got myself a new handset now, works ok so far
     
  8. pegasus21

    pegasus21 Well-Known Member

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    I'll say he pulled a fast one. I don't believe speed can cause such things to happen. It's either there or not.
     
  9. Rastaman-FB

    Rastaman-FB Well-Known Member

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    i can confirm through contacts that o2 certainly has not recalled this handset
     
  10. NoUse4aNick

    NoUse4aNick Well-Known Member

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    Yes croftyboy8, this happens a few time when the camera button is stuck. Must be a key conflict. You can test that pressing menu button while pressing the camera button: menu key does not work.
     
  11. pegasus21

    pegasus21 Well-Known Member

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    That is probably due to the design of the hardware keys. Just like in telephones and keyboards, keys are usually in a matrix system so if one key is already pressed, another key probably can't be detected.
     
  12. croftyboy8

    croftyboy8 Well-Known Member This Topic's Starter

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    i think you're spot on, the old handse did have a sticky camera button... something else to blame on the wallet/purse that comes with it!
     
  13. Cougar

    Cougar Well-Known Member

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    If you can avoid catching fire at 50mph and get up to 88mph in a thunderstorm, does the phone go back in time?
     
  14. informale

    informale Well-Known Member

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    Yes, so you don't ever need to backup - you can simply roll back by doing 88 mph. But that's illegal in some countries, so you might better off with a backup )))
     
  15. Cougar

    Cougar Well-Known Member

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    You're as daft as I am, well done. (-:
     
  16. pegasus21

    pegasus21 Well-Known Member

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    LOL you guys are funny. It's like back to the future. Good job.
     
  17. Naruvam

    Naruvam Well-Known Member

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    Lol. This is funny.. Unles u'r paranoid like some people.. Run borgs are here......
     

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