I just got off the phone with AT&T Business a moment ago. Here's the latest update: I buddied up with the tech guy for another issue and before I let him go, I chatted with him a bit about the GPS issue. He said he knew of nothing but I had perked his own curiosity, so he said if I was willing to be put on hold for a while he had a direct line to Samsung and he'd inquire. I said of course. I was on hold a very long time. Got a bit worried. But then he came back and said he had all sorts of info for me... First he said he had to be transferred all over the place, including the Philippines, before he got someone at Samsung in the USA to talk to. He said he only inquired about updates, and not specific reasons/bugs. He said the Samsung tech said that right before his shift closed last night he got the official corporate word about a "V2" update to be pushed out to the Captivate phones to address "the known GPS issue". He said that it should be rolling out already randomly to groups of about 10,000 sets a day. You will receive a pop-up notification about the update (assuming you haven't rooted, of course). I got his permission to spread this info around. So hopefully this is reassuring to lots of you.