Official HTC EVO 4G LTE FAQ and GuideGeneral

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  1. Yeahha

    Yeahha Usually off topic VIP Member


    From left to right: Evo 4G, Evo 3D, Evo 4G LTE - images are to scale for accurate comparison purposes.

    With big thanks to Tommydaniel for that image!

    Important Links:

    First question - what is the LTEvo? It's the popular nickname for the HTC EVO 4G LTE, as invented on this forum in our pre-release days. :)

    Isn't it a little unprofessional to call it by a nickname in a FAQ? Not really. It's actually fun - it's pronounced EL TEvo. Rolls right off the tongue, so Early insisted on using it a lot in this FAQ. :D Anyway, some people hate it being called that - and to those, Early apologizes.

    Without further ado -

    FAQ Table of Contents:

    Specs -

    • Dimensions
      • 5.31" x 2.72" x 0.35" (135 x 69 x 8.9 mm)
    • Weight
      • 4.7 oz (133 g)
    • Screen
      • 1280 x 720 HD RGB (not PenTile)
        • 24-bit color, 16.7 million colors
      • 4.7" diagonal
        • 16:9 -> 2.30" x 4.10" -> 9.43 in^2
      • 312 pixels/inch (ppi)
      • IPS type panel originally marketed as SLCD2
    • Cameras
      • Main (back) - 8 MP with F/2.0 lens, 1080p video capture
      • Front - 1.3 MP, 720p video capture
    • Processor
      • 1.5GHz dual-core Snapdragon Qualcomm MSM8960
    • Memory and storage
      • 1 GB RAM, 16 GB internal storage, microSDHC compatible
    • Radios
      • CDMA - 800, 850, 1900 MHz
      • LTE - 1900 MHz, Band 25
      • Bluetooth 4.0
      • WiFi - 802.11 a/b/g/n (supports 5 GHz on 802.11n)
      • AGPS/GPS
      • FM stereo receiver
      • NFC
    • Capacitive buttons
      • 3 total - Back, Home, Multitasking
    • Battery
      • 2000 mAh, non-removable
    • Connectors
      • microUSB 2.0 with MHL support (for HDMI connection via adapter)
      • 3.5 mm headphone jack, wired headphone (not included) also used as FM antenna

    Our official mascot, with big thanks to novox77!


    Based on a suggestion by one of our members this thread is a list of the general questions and answers involving the specifics of the HTC EVO 4G LTE device. This post can be updated by any guide or moderator as more information becomes available.

  2. EarlyMon

    EarlyMon The PearlyMon Moderator

    Ok, happy ordering and enjoy your LTEvo! :)

    Thanks to the legwork of an anonymous helper, our new FAQ is up.

    If you think there's a post or thread that's FAQ-worthy, drop us a line or post it here.

    As we incorporate your suggestions into the FAQ, we may clean this thread to keep info rather tidy - but we'll make every effort to give you credit for the leg up. ;) :)

    May 18th - The FAQ is now under new construction, sorry for any duplication during the process. :)
  3. EarlyMon

    EarlyMon The PearlyMon Moderator

    Tell me about the phone!

    Q: Does it really have a kickstand?

    A: Yes - the kickstand is back. It will support the phone in either landscape side, so you can charge it while on the kickstand. Some sites show it being used in portrait, but HTC is not recommending that.

    Q: Is it really only dual core?

    A: Yes, but those two cores are lions - the new Krait architecture from Qualcomm, far more powerful than the A9 cores appearing in other high-end phones. Two of these really are pretty close to four of the other.

    Q: What about power?

    A: Expect excellence.

    Q: What's all this about HD Voice?

    A: It's part of the new Sprint Network Vision update and phone support is required - the LTEvo has it. Full details below the Hide button -

    Q: Does the handset have a speaker phone feature?

    A: Yes, it does. One reviewer claimed it was even better than the original Evo, and far surpassed the Evo 3D.

    Q: How about HDMI support?

    A: Yes, please see details under the Accessories section of this FAQ.

    Q: Does it have Gorilla Glass? What kind?

    A: Yes, please see details under the Accessories section of this FAQ, under screen protectors.

    (under construction - more coming soon!! :))

    Q: Any protection for the camera lens?

    A: Yes!

    The camera lens is behind glass that is inset from the removable outer bezel. Flat surfaces should be safe.



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  4. EarlyMon

    EarlyMon The PearlyMon Moderator


    Q: Will the HTC Evo 4G LTE operate on Sprint's current Wimax network like the Evo 4G and Evo 3D do?

    A: No, The Evo 4G LTE will be operating on Sprint's up and coming LTE network.

    Even though they are both forms of 4G networks, they operate on different hardware architectures, technologies, and radio frequencies and are thus not compatible with eachother. Wimax will continue to operate in portions of the metropolitan US that already have existing Wimax coverage for the next year or two. In other words existing Wimax compatible handsets will continue to have the same 4G function. LTE is Sprint's future network vision.

    Will this handset be able to use WiMAX 4G in addition to LTE? [short answer: different tech]

    Q: When will 4G LTE be coming to my town?

    A: Sprint has a rollout scheduled they are following entitled Network Vision. Here is their vanity site for 4G as of this posting -

    4G LTE is coming to Sprint in 2012

    Try checking in with this site frequently for the best Network Vision info:

    Network, Network Vision/LTE Deployment - Sprint 4G Rollout Updates

    Q: Any current maps on that?

    A: Sprint LTE May 2012 Schedule Maps - Sprint 4G Rollout Updates

    Q: Will Network Vision be bringing my phone faster 3G speeds or other benefits as well as LTE?

    A: For most subscribers, yes. Some of you are plagued by bad 3G towers, most are plagued by an aging internal network at Sprint - all is being upgraded and 3G performance will be greatly improved for many. Some accounts say to expect between 2 and 3 Mbps downloads, but an expectation of between 1 and 2 Mbps download speeds - consistently! - is what we'll see with Network Vision.

    Should we worry about the 800mhz/1900mhz debacle?

    Q: Does the Evo 4G LTE have a SIM Card slot?

    A: No it does not have a SIM slot. There may be a SIM onboard but it is embedded in the phone and un-accessible to the user.

    Q: If the Evo 4G LTE has a SIM card in it somewhere does that mean it will be a World Phone and can function overseas?

    A: No, The Evo 4G LTE is not a world phone.

    Q: Can the Evo 4G LTE roam on AT&T and Verizon’s LTE networks?

    A: No it cannot Roam on other 4G Networks. As of right now each carrier’s LTE network is operating on a different frequency utilizing different hardware.

    Will Sprint and Verizon phones roam on the others LTE (Answer: no, different frequencies)

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  5. EarlyMon

    EarlyMon The PearlyMon Moderator

    MicroSD Card and Storage

    Q: Does the Evo 4G LTE support MicroSD Cards?

    A: Yes, it has a MicroSD card slot and ALSO has on board memory storage. This is a unique feature and great benefit to this handset.

    Q: What capacity/size MicroSD card will work with the Evo 4G LTE?

    A: HTC specifies that any MicroSD card up to 32 GB will work with the Evo 4G LTE, however, like many other phones, 64 GB cards have been confirmed working.

    What size microsd card will work in this device?

    Q: Will the Evo 4G LTE Come with a MicroSD card installed in the MicroSD card slot?

    A: No, the Phone will NOT be shipping with a MicroSD card

    Q: The Evo 4G LTE says it has 16GB's of internal storage. Will I actually be able to use ALL 16GB for my personal storage?

    A: No, A portion of the 16GB will be allocated for the operating System, system files, settings, pre-installed content, and more.

    Internal Memory Allocations:

    • 9.93GB - Phone Storage (used like a MicroSD/Mass Storage card)
    • 2.09GB - Internal Storage (Applications)
    • ~3GB or Remaining portion of 16GB after formatting - operating system and phone firmware


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  6. EarlyMon

    EarlyMon The PearlyMon Moderator


    Q: Any good cases for the LTEvo?

    A: You bet!

    Q: How about screen protectors?

    A: Links not available at time of this post, please check back.

    Q: What?!?!? Doesn't it have Gorilla Glass?

    A: Yes.

    That still won't save you from sand!!!

    Q: Will the Evo 4G LTE include Beats Audio software enhancements?

    A: Yes it will feature Beats Audio enhancements when any headset is plugged in as part of the audio equalizer options.

    Q: If it has Beats Audio Enhancements does that mean it will ship with Beats Audio headphones as well?

    A: No, the phone will not be coming with Beats Audio headphones, in an effort to keep the cost down on the total price of the phone.

    HTC executive says it plans to drop Beats Audio headphones from some smartphone boxes

    Q: Will the Evo 4G LTE Battery be removable like it was in the Evo 4G and Evo 3D?

    A: No, the Battery will not be user accessible.

    Since the phone has a uni-body design made of 'space age aluminum' there is no access port built in for removing the battery unit. HTC opted for a design change to slim down the total form factor of the phone. We get a slightly larger capacity battery from HTC but it is non-removable now.

    Q: Does the Evo 4G LTE have an HDMI output port?

    A: It does not feature a typical HDMI output, it does however have a specialized micro USB port with MHL technology (Mobile High Definition Link).

    MHL allows high definition video output through the Micro USB port. A growing number of new TV’s are shipping with an MHL input on them. If you don’t have a compatible TV, there are special cables/ adapters made that convert Micro USB MHL to HDMI, allowing you to connect your phone to your HDTV.

    Q: Where's a good place to get an MHL to HDMI adapter?


    Q: Won't my original Evo 4G micro HDMI cable work?

    A: Sorry, no - not at all.

    Q: Is there an alternative to MHL -> HDMI?

    A: Yes! You can still use media sharing (using a DLNA-capable TV) to share stored photos and some videos.

    You could also try the new HTC MediaLinkHD for wireless streaming to a HDTV

    Q: I have the Media Link HD all hooked up, now how do I get my content to display on the external monitor?

    A: You only have to remember one simple on screen gesture. You take 3 fingers and place them on the lower part of the screen and swipe towards the top of the screen.

    Q: Does it support CD audio quality in a car?

    A: Yes, this answer under construction.

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  7. EarlyMon

    EarlyMon The PearlyMon Moderator

    Sense 4.0

    Q: What is Sense 4.0?

    A: Sense is the graphical overlay and added programs and convenience functions provided by HTC to augment the Android operating system. Sense 4.0 is a lighter version of this software than previously provided because many features are now included in Ice Cream Sandwich (aka ICS aka Android 4.0) and because Sense users wanted a lighter interface.

    Q: Can I take a screen shot of my phones current screen?

    A: Yes, Press and hold the power button then the Home key. The shot will be saved to the gallery like any picture would be.

    Q: Can I back up my text messages?

    A: Yes, new In Sense 4.0 you can back up text messages within the messaging application. Tap menu in messages -> then back up messages and then name the file. They will be sent to your storage.

    Q: What size wallpaper does the Evo 4G LTE use?

    A: The Screen has a resolution of 720 x 1280, however you will want to use a picture with a resolution of 1440 x 1280 if you want your image to cover the span of all your homescreens. As you swipe your home screens left to right your wallpaper will pan along with you.

    720p (HD) Wallpapers for our phones..

    Q: I don’t like Sense, is there any way I can change to a different style? What is a launcher?

    A: What 3rd Party Launcher to use with ICS?

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  8. EarlyMon

    EarlyMon The PearlyMon Moderator


    Q: What is NFC?

    A: Near field communication - Wikipedia, the free encyclopedia

    Think of NFC as similar to Bluetooth - two compatible devices use its radio standard to communicate. Unlike Bluetooth, NFC is limited to about 12" distance between devices.

    Q: Will the Evo 4G LTE have NFC capabilities?

    A: Yes it will feature NFC (Near Field Communication) on board and integrated into the hardware and software. Beam is HTC's onboard NFC client in the phone for exchanging content with compatible NFC Devices. Apps -> Settings-> Wireless and Networks -> More -> Beam on/off

    Q: Does it include Google Wallet?

    A: Google Wallet, a convenient way to pay for things using your phone via NFC instead of using your plastic credit card, is included with the LTEvo.

    Q: Are there other uses for NFC?

    A: Yes! Using "NFC tags" (think - stickers or keychain fobs), you can for example create tags for your home, car or office - when you scan one with your phone, you can have the phone automagically change its configuration for whatever your needs or desires are.


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  9. EarlyMon

    EarlyMon The PearlyMon Moderator

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  10. EarlyMon

    EarlyMon The PearlyMon Moderator


    Not clear at the time of this posting.

    If it's not, it's in the Play Store listed under the Sprint apps for easy download.

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  11. EarlyMon

    EarlyMon The PearlyMon Moderator

    SVDO - talk and surf at the same time on 3G

    Q: What is SVDO?

    A: SVDO is a way to get simultaneous voice and data over a CDMA 3G connection only. The HTC Thunderbolt on Verizon features it as one example. It's not at all common.

    Q: Does the Evo 4G LTE have SVDO?

    A: Yes. Here's proof!

    Q: How trustworthy is that info?

    A: Very. In addition to couragedragon squaring this away for our forum, I was immediately curious if this would apply to production units and here's that confirmation -

    Here is what he said at HTC EVO 4G LTE - Sprint 4G Rollout Updates - Page 29:

    By the way, according to Inside Sprint Now -

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    (Under the Show button below are remarks I made previously. If you have doubts that the Evo 4G LTE can do SVDO, I may have played a hand in that. I hereby retract those statements and apologize for the confusion.)
    No. According to the blogosphere the answer is yes, and there are rampant claims that FCC test documents show that.

    I have two problems with that:

    • First, the modem built in to the LTEvo does not support SVDO.
    • Second, the FCC test documents don't show SVDO test results.

    What it will support when Sprint is ready is SVLTE - simultaneous voice with data over LTE, Dan Hesse confirmed this at a recent financial community review (needs link here).

    According to Qualcomm, here's the modem set built-in to the S4 SoC -

    From Qualcomm

    PDF download required, so I'll include it here - View attachment QU_SnapdragonS4_White_Paper_FNL_Rev6.pdf

    How about the FCC part?

    Referring to page 6 of 45 of this document -

    It says:


    No where does that indicate SVDO.
  12. EarlyMon

    EarlyMon The PearlyMon Moderator

  13. EarlyMon

    EarlyMon The PearlyMon Moderator

    The Camera - Image Sense

    This section under construction.

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  14. scubatrinni

    scubatrinni Member

    I don't know how to sync my outlook contacts with my LTevo.. does anyone here?
    I am downloading the manual now. And Thanks a ton for this thread!!!
  15. PyroSporker

    PyroSporker Well-Known Member

    HTC has posted up their FAQ, Tips and Tricks, and the official User Guide on their support page for the Evo 4G LTE. You can also find a download link for HTC Sync 3.2.10 (PC software). ;)

    HTC EVO 4G LTE - Sprint - Support | FAQ
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  16. CriticalCritic

    CriticalCritic Well-Known Member

    Hey Early, I have an update for the Sense 4.0 section. Today I figured out that there are two different ways to take screen shots. I think one method originates from ICS, and the other from Sense. Also, the methods have some key differences.

    Here's what I've got so far, copied and pasted from the Screen Scene thread:

    A screen shot may be taken by either:
    1) Sense 4.0 Shot - Holding down the power button, then tapping the home button. Using this option:
    - - the shots are saved into the 'Camera Shots' folder
    - - you can only take a shot of the screen as it sits
    - - the photo is taken instantly
    - - there is a small popup saying that "screenshot saved to camera shots"
    2) ICS Shot - Pressing and holding both (at the same time) the power button and the volume down button (for about 1.5 secs). Using this option:
    - - the shots are saved into their own 'Screenshots' folder
    - - a screenshot can be taken, while at the same time utilizing/demonstrating some other function on the screen with another finger (e.g. dropping down the notification bar, moving an icon, holding open a 3rd party folder widget, etc).
    - - again, it takes about 1.5 secs to take the shot.
    - - a notification is added to the notification bar that lets you view the shot when clicked.
  17. EarlyMon

    EarlyMon The PearlyMon Moderator

    Thanks! I'll add that and the info from comments above as well. :)

    I think that you have it backwards though - power plus volume is standard ICS behavior, power plus home has been on Sense since rev 3. ;)
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  18. scubatrinni

    scubatrinni Member

    I have downloaded my Outlook contacts and music along with some photos. The phone asked for an sd card so I inserted it. I can access the music and the photos and files I kept on it. I cannot figure out how to access and use the contacts. This may be a dumb question to you all. But I am brand new to Android phones. And so far this phone is blowing my mind... hope I get to know it well soon. I really want to get my contacts and favorites set up soon. There is really a lot to learn with this phone. Any suggestions are appreciated. : )
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  19. Sauske

    Sauske Well-Known Member

    EarlyMon the SVDO works well! I don't know if it's the area my brother is in but were talking on the phone now and he's on facebook, words with friends and downloaded "A" downloader and he says it was real fast (For 3G of course!):D
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  20. guywithbluepants

    guywithbluepants Well-Known Member

    Does anyone know how long it takes to charge the phone when it is brand new?
  21. Lord Vader

    Lord Vader Well-Known Member

    It comes partially charged. I'm sure not every one that was shipped had the same charge. My pre-ordered one arrived around May 25th and had an out-of-the-box charge of around 65%. It fully charged in a couple hours, if that.
  22. firebirdude

    firebirdude Well-Known Member

    Well this was certainly bologna. Speakerphone on the EVO4G far surpasses the LTE.:(
  23. stellar91

    stellar91 New Member

    ^^^^^^^^^^^^^^ x2
    The speaker phone and the volume of the ringer were better on the original Evo than the LTEvo. in my opinion as well
  24. EarlyMon

    EarlyMon The PearlyMon Moderator

    Weird variations. Mine is excellent, easily compares to the Evo speaker, a little less bass, but plenty of volume. Very clear more than a room away. :confused:
  25. Chief YYZ

    Chief YYZ Well-Known Member

    I put my OG and my LTEvo right next to each other and played the same song through both. OG was louder at 100% & 90% volume, LTEvo only overtook it at 80%. It is loud enough for me for most purposes, but my OG was barely loud enough to listen to on stock speaker while in the shower, LTEvo I can't hear half the time.

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