Official Orange ROM issue!Support


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  1. m4rk

    m4rk Member This Topic's Starter

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    I've seen a few threads from people having issues with the latest orange rom (2.73.61.66) but have yet to find anyone with the issue i'm having.

    Basically, i keep getting an error message saying something like:

    "this process has stopped unexpectedly"

    giving the only option to force close. When it is force closed the same message pops up again. and again. and again. The only way to stop it is to either battle against the message and hope you can hit the power down button, or to pop the battery.

    Sometimes it throws up other messages similar to the above one but for specific applications (ie sense, google talk..whatever..) but these never come alone, they always bring the original force close message.

    Anyway, i've been onto orange and, tho i'm very pissed off, they have been good. they set me a replacement handset in less than 24 hrs (as they thought it might be a screen malfunction) which i was buzzing over until i got the same message! gutted. After talking to their tech support he suggested a hard reset followed by not adding any apps to the phone, so now i have a stock hero with stock apps and i'm waiting to see if i get a similar message...but in the mean time does anyone know of any possible conflicting applications? here is a list of the market apps i have used:

    "Audio manager widget"
    "beebplayer"
    "Battery widget"
    "Replica island"
    "gStrings guitar tuner"
    "Hoccer"
    "Google sky map"
    "Astro file manager"
    "TV guide free uk"
    "Ringdroid"
    "Free advanced task manager"

    It seems weird to me that i had no issues what so ever before upgrading the rom.

    Anyone have any other ideas as to why this is happening? anyone having the same issues as me??? anyone know where i can get a version of the previous rom as i can no longer download it from the HTC site.

    Thanks

    Mark:confused:
     

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  2. lekky

    lekky Lover VIP Member

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    The last one might be a problem. When you get error messages like this it typically means someone has been using a task manager without really knowing what they are doing.

    It may be that the new ROM introduced a new key background service that the task killer is killing.

    So anyway, uninstall advanced task manager, restart the phone and install all your other apps (no task killers), let us know if you still get the error (99% of these problems are caused by improper use of task killers!)
     
  3. m4rk

    m4rk Member This Topic's Starter

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    That sounds about right re: me not knowing what I'm doing!

    Sounds very logical, i'll keep you posted on my process.

    ta very much

    Mark
     
  4. SithSurfer

    SithSurfer Well-Known Member

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    I've got that ROM installed, along with Replica Island and BeebPlayer and everything's working just fine. Try using Advanced Task Killer as it ignores all the essential stuff automatically.
     
  5. m4rk

    m4rk Member This Topic's Starter

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    Lekky so far so good - my eternal thanks.

    And sith Ty for the recommendation, I very much like being able to kill off individual apps with such simplicity and safe in the knowledge that I'm not killing anything I really shouldn't be killing. I know i could have done this using advanced task manager had I used it correctly...oh well, c'est la vie
     
  6. lekky

    lekky Lover VIP Member

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    Alls well that ends well!
     

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