oh god help! camera stopped working on HTC One SSupport


  1. blooblabb2

    blooblabb2 Member

    the camera app on my HTC One S has suddenly stopped working after i downloaded some apps that use the camera. i have un-installed those apps, and tried clearing the data/cache on the camera app but that didnt work. what do i do!! :(

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  2. agentc13

    agentc13 Daleks Über Alles VIP Member

    What exactly happens when you try to run the stock camera app?
  3. blooblabb2

    blooblabb2 Member

    when i click on it, it simply shows up for a split second and then goes back to the home screen. :(
  4. agentc13

    agentc13 Daleks Über Alles VIP Member

    And your phone is completely stock?
  5. blooblabb2

    blooblabb2 Member

    yeah, i haven't rooted, flashed or any of that stuff.
  6. agentc13

    agentc13 Daleks Über Alles VIP Member

    If you don't mind losing your data, you can try a factory reset.

    (what carrier is it on?)
  7. blooblabb2

    blooblabb2 Member

    i do mind losing my data. isnt there any other way to fix this? :(

    and its on T-mobile, if thats what you mean by carrier.
  8. agentc13

    agentc13 Daleks Über Alles VIP Member

    Well that would probably be the easiest. I will look into it a bit (and I have some family stuff to do), but I can report back later and see if I can round up any other options for you.
  9. lexluthor

    lexluthor Well-Known Member

    Happened to one of my phones. I think the fix was to go into the applications section of settings, find the camera and clear data on that.

    There's also a system update today and the notes reference something with the camera was fixed
  10. agentc13

    agentc13 Daleks Über Alles VIP Member

    Do other camera apps work correctly? We can possibly try reinstalling the camera app. Other options are a factory reset (which might work) or running the ruu (which should work and basically reflashes the software on your phone).
  11. agentc13

    agentc13 Daleks Über Alles VIP Member

    They tried clearing the data and cache.

    Not sure about the update, that might help if it was an issue that the update fixes.
  12. blooblabb2

    blooblabb2 Member

    ok i did a factory reset and it worked. guess I'll have to start again now.
  13. DMM16

    DMM16 New Member

    I had the same problem with my one s after long time of researching my brother said hold the power button and volume up until the phone switches off and then turn back on. I did this and it worked and I lost nothing, no music, no apps and no pictures. My Motorola xoom 2 had a problem where the volume didn't work and I did the same thing and it worked without loosing anything..... So releaved! :)
  14. oleksiy

    oleksiy New Member

    Bro I love you I made an account on this forum just to thank you
    I had this camera problem for over a month and I did a factory reset over 3 times and eventually I would end up in the same problem thanks a bunch
  15. oleksiy

    oleksiy New Member

    Okay my camera starts acting up again after hold power volume up after a few hours I go back to the same problem. Someone please help
  16. DMM16

    DMM16 New Member

    I first tried the volume up and power button about month and a half ago when I had the camera problem and recently I had to factory reset my phone (not camera problem related). Even after the factory reset I had the camera flickering problem again, I think it's just a general HTC or specifically a HTC one s problem and sadly gonna have to live with it. Hopefully when the HTC one s gets jellybean which I think it has been confirmed, HTC will fix the camera problem...... And also HTC are definitely gonna fix the menu button annoyance which will probably be hold down the multi tasking button to access the menu button :)
  17. whnp

    whnp New Member

    I have same problem on my HTC one S. Every time I touch the camera icon to open it, phone go on reboot on itself. I download other camera app from market, but the phone just reboot when I try to launch to any camera. I had rooted my phone. I'm not sure, what stated my phone at. Can anyone help me ? I did factory reset many time, it wouldn't work. After I do factory reset, I still see all my info set up still there, I think the phone didn't factory reset, even I force it.
  18. UzzY_RM

    UzzY_RM New Member

    I had the same problem on my HTC One SV! But I have fixed it! You don't have to do a factory reset, all you do is to hold the power button and choose "Close all apps and RESTART the phone". I tried this after using all the other methods like clearing data and resetting my phone and this is the one that worked for me and I hope that it works for you too! :)
    scary alien likes this.
  19. 0live

    0live New Member

    How long do you have to hold down the power button and the up colume button for? sorry my camera has also stopped working and when i try to open it sometimes it doesn't even appear and sometimes it flashes for a second and then goes. I am assuming it is because earlier I had installed a camera app and the problem happened after I had uninstalled it.
  20. SilvyAlba

    SilvyAlba New Member

    Hello I just let my phone fall and now the camera shows unable ti start can you help me
  21. seanbain1965

    seanbain1965 New Member

    This usually happens after you use the frame mode on the camera. Its a soft ware glitch. 2 ways to fix. The first is to restart (not turn off and on) as this clears temp memory. second way is via apps/camera/clear cache.
  22. seanbain1965

    seanbain1965 New Member

    This usually happens after you use the frame mode on the camera. Its a soft ware glitch. 2 ways to fix. The first is to restart (not turn off and on) as this clears temp memory. second way is via apps/camera/clear cache.

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