Oh no! Ally has the dreaded 50% bug.... :(Support


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  1. Gink

    Gink Well-Known Member This Topic's Starter

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    Just got the Ally today and as I was messing around with it I checked out the Time Without Signal under Settings > About Phone > Battery use > Phone idle.... I can't believe it! Or maybe I can, I don't know. Bummer.
     

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  2. bgro

    bgro Member

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    what is the 50% bug?
     
  3. jreed2560

    jreed2560 Well-Known Member

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    yeah I'm thinking this is a 2.1 issue and not an eris issue.
     
  4. jreed2560

    jreed2560 Well-Known Member

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    when the first leaks of 2.1 for the eris showed up, a lot of users noticed that the battery was draining very quickly on their Eris. a quick check in the battery information screen showed that a process called Cell Standby was the culprit. In most cases the phone showed that it was without a signal 50% of the time. In some cases it was around 70-80. A quick trip into Airplane mode for a few minutes, followed by a reboot seemed to be a generally accepted workaround if you are experiencing this issue.
     
  5. lobster_01

    lobster_01 Member

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    Is that work around generally good only until the next reboot?

    Thanks, Orin
     
  6. vertig0730

    vertig0730 Well-Known Member

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    Yes, you have to do it each time you reboot.
     
  7. Vmanisme

    Vmanisme Well-Known Member

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    I have this bug my phone says that it was without service for 89% of the time and the battery dies in like 5 hours.... Is there a permanent solution to this?


    ----putting the phone in airplane mode and restarting did not work... My phone is losing 1% of battery every 2min with ball bars.... Anybody have another solution????
     
  8. vertig0730

    vertig0730 Well-Known Member

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    Check your applications, something is constantly going to drain it that fast. Applications like Sportstap come configured with a 1 minute update setting, your battery dies fast.
     
  9. Vmanisme

    Vmanisme Well-Known Member

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    Did a hard reset and still the same issue.
     
  10. rjj130

    rjj130 Well-Known Member

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    Noticed that my wife's Ally is having the same issue.

    She loves the phone, but not charging it over night and then having to rush home and charge it again.

    I was messing with some settings earlier and it seems to have stopped for the moment.

    I'll let you know how I make out.
     
  11. Vmanisme

    Vmanisme Well-Known Member

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    Well at least she doesn't have to charge hers 3 times a day + 4th at night cuz my phone can't last the whole night on standby
     
  12. rjj130

    rjj130 Well-Known Member

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    Yeah, it was actually looking pretty good last night before we went to bed.

    I threw into Airplane mode, waited a minute, brought it back into normal mode.

    Woke up this AM, checked it, and it said that it was out of signal for 50% of the time.

    What was the fix/if any for the Eris?
     
  13. Vmanisme

    Vmanisme Well-Known Member

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    Outlaw.99 likes this.
  14. edcooper714

    edcooper714 Well-Known Member

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    First I tried the 'fix' you listed on my LG Ally.

    --Open dial pad and dial *#*#4636#*#* (If Testing menu doesn't come up than click "Call" and it will come up)>Go to Phone information>Scroll down and you'll see preferred network type>click it and switch it to GSM/CDMA auto (PRL)

    That did not change anything after 6 hours. Tried 3 times with no result.
    Turned the phone off and on...still no result.
    Then I switched to 'Airplane' mode'.
    Turned the phone off for 5 minutes.
    Turned the phone on.
    Checked Settings/Battery use/Cell standby.
    Time without signal was 42% NOT 50%
    Checked again at 1 hour intervals.
    Time without signal 4 hours later was 18%(before going to bed for the night.
    Left the phone on and NOT plugged into the charger. Battery level at that point was 80%.
    When I got up the next morning the time without signal was 1% and the battery level was 78%

    That is a dramatic change from before.
    I've been watching the battery level all morning through normal use including 1 hour of Pandora radio, 15 minutes talk time and some texting. Although the battery level has gone done I do notice that if I'm not using anything on the phone the battery level barely changes.

    I hope this helps.
     
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  15. jreed2560

    jreed2560 Well-Known Member

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    airplane mode trick should work until you reboot your device. everytime you reboot you should do it again.

    I stated incorrectly in my previous post on the subject
     
  16. rjj130

    rjj130 Well-Known Member

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    I implemented this on my wife's Ally two nights ago. The results have been a dramatic 180.

    The only thing I question is the long term use of this work around.

    Having the phone in a CDMA/GSM mode when it doesn't have a GSM radio. Will this affect roaming at all?
     
  17. Vmanisme

    Vmanisme Well-Known Member

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    Turn off data roaming and I know that verizon is a pain in the ass when ur trying to call from roaming so no problems with charges
     
  18. gadgetmom88

    gadgetmom88 Well-Known Member

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    I just got my Ally today. Noticed the 50% bug immediately after activating. Put it into airplane mode. 4 hours later battery has drained from 80% to 35%, phone was idle entire time sitting in my office where I get great reception. Time without signal says 97%. What gives?

    Sent from my Ally using Tapatalk
     
  19. Vmanisme

    Vmanisme Well-Known Member

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    Welcome! Congratulations on your bug hahah, try the fix I posted, seems to work for some people and others get away with airplane mode.
     
  20. melseyj80

    melseyj80 New Member

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    OK, so I'm not the only person that still has a problem even after the "settings fix" and the "airplane mode fix"?? I went to Verizon last night, but the guy had no idea what I was talking about. Cell standby is at 66% right now and I usually get about 4-5hrs of charge before it dies. Stinks too because i really like the Ally!
     
  21. gadgetmom88

    gadgetmom88 Well-Known Member

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    Throwing it into airplane mode always worked for my Eris, but never for the Ally. Drained the battery extremely fast. Trade it for a new one...
     
  22. scoty777

    scoty777 Well-Known Member

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    My Ally is at 96% without service!!! YIKES...I tried the airplane mode first as this fixed my eris..I even charged the Ally with airplane mode on..still reads 96% without service..Don't call me, my phone probably wouldn't ring if ya did!! ;-) Actually within minutes of the *#*#4636#*#* thing it has dropped to 66% and falling..we will see.
     
  23. Outlaw.99

    Outlaw.99 Well-Known Member

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    I tried the numbers thing but mine kept force closing... The airplane thing sometimes works...


    Edit: I was hitting the options button and not scrolling down... Once I did it correctly mine is doing a lot better... Thanks!!
     
  24. Outlaw.99

    Outlaw.99 Well-Known Member

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    Mine never went above 5% on a full 9 hour shift tonight.... I can stop looking at my battery usage now... Good stuff...
     
  25. sikedsyko

    sikedsyko New Member

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    So far the *#*#4636#*#* trick seems to be working on my Ally. My battery drain is significantly improved.
     

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