OK Not Good...Support


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  1. line6ix

    line6ix Active Member This Topic's Starter

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    So I just used my INC for a phone call like 20 minutes ago, and then when i unlocked the screen to use it now its moving itself to the leftmost homescreen and the touch screen isnt responding much, and now not really at all as i've typed this. Anyway, this is pretty difficult to describe whats really going on, but basically, its got a mind of its own and it prefers to not "obey" my commands for the most part....turn off and on didnt do anything the first time.
     

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  2. markketch

    markketch Well-Known Member

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    Try cleaning the track pad and see if that makes a difference.
     
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  3. soulfetcher13

    soulfetcher13 Well-Known Member

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    I had the EXACT same problem with mine. What I did to correct this was to erase all third party apps and re-downloaded them again one by one giving the phone time to react and see what it would do. I ended up narrowing it down to either handcent and or weather bug. I reported the phone, downloaded them again, rebooted and have not had a problem since. Hopefully this helps you out some.
     
  4. BetterMost

    BetterMost Banned

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    My phone did this once or twice. the screen scrolled to right on its own. Do you have a screen protector on it?
     
  5. soulfetcher13

    soulfetcher13 Well-Known Member

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    Yes I do currently but interestingly enough when I was experiencing this problem I didn't. I still have one applied now and have not had this problem anymore.
     
  6. jgigs

    jgigs Well-Known Member

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    That happened to me once, I believe it was on May 1st, but after a reboot it hasn't happened since.

    It happened when I was downloading an app, ran the app, then I accidentally hit the top button to put it to sleep, quickly hit the top button and unlocked it and the screen had a mind of its own. Hopefully it doesn't happen again...
     
  7. phositadc

    phositadc Well-Known Member

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    it's static on the track pad, not apps. Clean the track pad and you should be good.

    Also, try using the search function. At least 10 people have had this issue.
     
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  8. line6ix

    line6ix Active Member This Topic's Starter

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    Yeah, it was definitely the trackpad. Unfortunately(Fortunately??) when I went to Verizon, they didn't know what the issue may have been (even though my phone was performing normally when i got to the store...) so they ordered me a new one, getting it tomorrow. Oops! Shoulda waited a little longer on these forums before freaking out that something was seriously wrong with the phone.
     

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