Support Ok, this is ridiculous!!

Discussion in 'Android Devices' started by kupochan, Sep 27, 2010.

  1. kupochan

    kupochan New Member
    5

    Sep 2, 2010
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    Okay before my Captivate use to turn off by itself maybe once or twice a week and only happened after a full charge (so obviously it happened in the mornings from a night of charging). I learned by some users that if you use it enough until it's at least at 98% power, it'll stop doing it, and it's worked for me.......until now.

    Now, for the last 3 days, it's shut off 2-3 times each morning and it's annoying the crap out of me! It's been doing this since the update we got almost a week ago! What sucks is my 30 day exchange is up so I won't be able to trade it in for another Captivate (hell no I ain't going to another phone, I still love it..).

    Has anyone else started getting frequent shut downs since the update? I really haven't downloaded apps this past week so I don't know what it could be. My phone is rooted btw. Has anyone found a FIX for the random shut downs, or what could be causing it?

    I'm going to have to email Samsung and see if there's going to be a fix for that with Froyo update or something...
     

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  2. lordhamster

    lordhamster Well-Known Member
    18

    Aug 30, 2010
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    Take it to the store. You cant return it or exchange for a different model, but they should be able to do warranty exchange.
     
  3. Frisco

    Frisco =Luceat Lux Vestra=
    VIP Member
    1,323

    Welcome to the Android Forums, kupochan.

    Thread moved to the Support section for you.
     
  4. skywkrvnv

    skywkrvnv New Member
    6

    Aug 31, 2010
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    This is a common problem. Look for the "phone randomly shutting down" thread on this forum.

    Samsung had a defective production run. The ONLY solution is to exchange the phone for a new one.
     

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