On refresh old emails disapear from inboxSupport


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  1. Sajjad

    Sajjad New Member This Topic's Starter

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    Hi
    I use Samsung Galaxy S phone and my email setup is working fine except every time I refresh, all my previous e-mails disappear from my phone inbox, what do I have to do to keep my old emails until I am ready to answer or to delete? Can anybody help me? pretty please :confused:

    Thanks
     

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  2. ang3

    ang3 Active Member

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    my emails keep disappearing too. usually it keeps the recent one but the older ones always disapear. i have 'delete old message' settings disabled so whys it doing that. i have to keep doing 'refresh data' to get all of my emails. this is in samsung email app
     
  3. karnka

    karnka Well-Known Member

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    Can't remember about the standard email client but certainly the GMail client only syncs mail from a set number of days ago (1, 3, 5, whatever, don't remember the default).

    Once a mail is older than this limit it won't be on the phone by default.
     
  4. ang3

    ang3 Active Member

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    i notice my emails dont disappear on refresh but after i turn it off then back on.
     
  5. tamivroma

    tamivroma Well-Known Member

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    Samsung is having a real problem with their email client - to solve I downloaded K-9 email client from the market. My problem was once i had my emails set up they wouldn't receive - even exchanged the phone only to find it was a samsung issue.
     
  6. Wild Thing

    Wild Thing Well-Known Member

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    bear in mind if you have downloaded or someone else has downloaded your mail from a pc or laptop it will have deleted your mail of the email server so when you refresh the mail on your phones inbox will dissapear.
     
  7. ang3

    ang3 Active Member

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    but for me doing a 'refresh data' in account settings retrieves all of my emails, even though they have been downloaded from a pc. then they eventually disappear after rebooting the phone
     

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