I want to start out saying I'm not posting this in the support sub-forum because I want open opinions on this, not help with an issue. I just returned my first Droid because the audio-jack was all messed up. I got a replacement that has a number of other issues, and am wondering if it should be replaced as well. A: The battery cover out of the store, wouldn't slide on or off without using a ridiculous amount of force... enough force that I was worried about damaging the phone. (you had to put a lot of pressure on it to even get it partially closed, and that meant mashing on the screen) I eventually removed the foam backing on the battery cover and now it can close. Kinda. I have a pic of it, but can't upload it atm, (I'll update later) and it still doesn't close all the way. There's no obstruction left. The battery cover simply leaves a small gap between the top of the cover and the end of the hole for it. It also doesn't sit flush with the back of the phone. It's noticeably raised. B: Light at the bottom of the screen. A lot of people have noticed it and by and large it's not a problem. On my first Droid, I'd have to tilt the phone very toward me and look down the screen to see the light from the 4 buttons shining on the screen. With this replacement, I can see the light at normal viewing angles. If my line of sight is at 90 degrees to the face of the screen, then I can see the light. It's incredibly annoying when using the phone in anything darker than direct sunlight. I've also noticed it's on one side worse than the other... might not mean anything, but I felt like mentioning it. (thinking the screen could be a little crooked.. only by about a half a millimeter by my measure) C:The Keyboard on this phone is well... wavy. The keyboard isn't flat. The last one wasn't like this. It makes it a little harder to use, but my real concern is that since it's not flat the keys will peel off with time. (as a side note, the edges of the directional button on the keyboard are very rough) D: Again with the audio jack. It's loose for side to side motion, but not front to back. The previous one was loose in all directions. I've yet to put it through the ringer with some music playing out of fear of ruining what is apparently a fragile piece of crap anyway (especially according to the VZW people though they worded it a little differently). I'll play around with it, though it shouldn't be loose at all. The big problem: When I returned my first Droid, the VZW people gave me nothing but trouble. They tried everything they could to make excuses and make me keep a faulty phone. I was standing in that damn store for over 3 hours dealing with those people. It wasn't until they pissed me off enough for me to get loud with them that they finally agreed to give me a replacement, and I'm fairly certain they did that just to get me out of the store. When they gave me the new phone, they said that if the audio jack is screwed up on that one too they won't give me a replacement since they think it's designed to hiss crackle and pop whenever a light breeze moves the headphone jack around a bit. So, I have VZW people that, while I was in the store admitted to me directly at least three different times that the phone was faulty, yet tell me they think it's a "feature of a sophisticated device" and won't replace it if the next one is faulty. If this phone needs replacing how should I go about it? At the moment I know of trying 611 and trying a different store. One thing to note, is I'm currently about a week from the end of my 30 days. (worry free my ass). So... what do you think? Should I get it replaced, or try and live with it?