Support Opening email attachments

Discussion in 'Android Devices' started by tledfh, Apr 29, 2013.

  1. tledfh

    tledfh New Member
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    Apr 29, 2013
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    :( when trying to open some email attachments on my corporate email it will say insufficient memory. Please Help! Do I need to save it rather then open it ? Do I need a larger memory card then will it open?
     

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  2. iansinthebag

    iansinthebag Member
    36

    Apr 15, 2013
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    I drive the sunshine bus
    orangevale
    What email provider are you using?
     
  3. Genyc07

    Genyc07 Well-Known Member
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    Feb 4, 2013
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    Jim Thorpe, PA
    How big is the attachment do you have room on your device for that much data? You can check in the phone settings how much space in on the phone and sd card.
     
  4. Willster419

    Willster419 The Casio Smartphone Guru
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    Feb 25, 2012
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    New Hampshire
    how much free space is on your sd card and data partition?
     
  5. tledfh

    tledfh New Member
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    Apr 29, 2013
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    It is a corporate email account...message attachment is 426.8 kb internal phone storage available is 97.32MB SD card available is 7.07 GB
     
  6. tledfh

    tledfh New Member
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    Apr 29, 2013
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    I am pretty cell phone illiterate...lol...is there a data partition?
     
  7. Genyc07

    Genyc07 Well-Known Member
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    Feb 4, 2013
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    Jim Thorpe, PA
    I wouldn't call myself illiterate and I'm don't know what's wrong yet either we are all learning here.
     
    tledfh likes this.
  8. dontpanicbobby

    dontpanicbobby VIP Member
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    Dec 31, 2011
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    Download an app called Clean Master from the play store tiedfh. After you install it tap on the History Button, let it do its calculations for the Cache, then tap on the clean button. This is almost guaranteed to free up some system memory for you by dumping the cache in the programs it finds. You'll be surprised when you see exactly how much space that is. Then try downloading the attachment again.
     
    tledfh likes this.
  9. Willster419

    Willster419 The Casio Smartphone Guru
    163

    Feb 25, 2012
    817
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    College Student with Internship at BAE
    New Hampshire
    oh yeah, the cache partition...forgot about that one...my bad.
     
  10. tledfh

    tledfh New Member
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    Apr 29, 2013
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    Fantastic! It worked! Thanks
     

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