Optimus V power button brokeSupport


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  1. VolBandit

    VolBandit New Member

    I've had my Optimus V since February and never had any real problems!

    However my wife took my phone out with her a couple of weeks ago and when I got it back the power button did not work :rolleyes: I finally got it to turn back on by taking the battery out and connecting to the USB to my PC. I have done this twice and I'm not really sure if the home/vol up/power button combination actually ended up turning the phone on or if the power button worked just long enough to get it on. Anyways I installed a screen lock widget and thought all was well.

    Until today when I didn't make it to my charger in time and the battery died. Now I can't get it to turn on HELP???

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  2. lou61166

    lou61166 Well-Known Member

    Let the phone fully charge then try to turn it on,if no go contact VM they are good for replacing defective phones.
    VolBandit likes this.
  3. Petrah

    Petrah Psychotic Female

    Be extremely careful when getting a replacement phone from VM. They have a bad habit of sending refurbished phones instead of a new one.
  4. MacFett

    MacFett Well-Known Member

    I'd rather a refurb, they are given a more thorough looking over than a new item. Their warranty is usually longer as well.
  5. lou61166

    lou61166 Well-Known Member

    Still a 1 year VM warranty is not bad,my buddy has Verizon and his HTC incredible broke 5 months after purchase,he had verizon insurance, they charged him a 70 dollar deductible,and his replacement was a refurb.
  6. koopakid08

    koopakid08 Well-Known Member

    All companies do that. You return something they send you a refurb. It's not something specific to VM
  7. Petrah

    Petrah Psychotic Female

    Not all companies do that.

    As for VM... this is at their discretion. You can get a new phone as a replacement if you push hard enough.
  8. lou61166

    lou61166 Well-Known Member

    I am sure if you have a separate insurance on the phone and pay the premium and or deductible,but we are talking a 1 year warranty on a electronic device,no charge,you will not get a new phone,i will take a free refurb over spending money on either insurance or a brand new phone.anyday
  9. Petrah

    Petrah Psychotic Female

    That's your opinion.

    I've dealt with this already with VM and I had no insurance on the phone. I did have the receipt (and the barcode from the cardboard paper inside) from Bestbuy but it was past 30 days. The phone they sent was brand spanking new in the hard sealed plastic just like the first one I bought from Bestbuy.

    If you know how to push hard enough, without alienating the VM operator on the other end of the line, you can get what you want.
  10. tgalos

    tgalos New Member

    I've been living with a busted power button for a while and it doesn't bother me any, this is all I do:

    Download "Screen lock widget" to lock your screen.

    Download "Power controls" to have power off and reboot buttons

    Or, (sometimes it works) to reboot, hold the Volume Up Button, and the Power Button at the same time for 10 seconds.

    I don't think the power button does anything else.
  11. toronado455

    toronado455 Well-Known Member

    Thanks for the tips. Will give these a try. Power button broke on my Optimus V six months ago.
  12. toronado455

    toronado455 Well-Known Member

    I installed "Screen Lock Widget" and it works great! But I couldn't find "Power Controls". (I downloaded "Power Toggles" but it doesn't have the reboot commands.) Would really like to be able to get into the reboot menu so I can boot into recovery if I want.
  13. MacFett

    MacFett Well-Known Member

    I use quick boot for rebooting into recovery.
    AndyOpie150 likes this.
  14. Phil42

    Phil42 Well-Known Member

    If your phone is out of warranty it'll probably be less expensive to find a used phone on eBay for about $25-$40. Make sure it's got a clean ESN and has a guarantee that it's working.

    After you get the replacement phone restore it from your backup and contact Virgin Mobile to transfer over the account to the replacement phone.

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