Orange billing question


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  1. jimeller

    jimeller Well-Known Member This Topic's Starter

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    Sorry to post this here, but unless I sign up to a new orange related forum, and the fact there isn't an Orange community within the "carriers" forum, you'll have to do....... there also seems to be many orange customers here.

    Ive just been scrutinizing my e-bill and am a liitle confused about the following. I never really read my phone bill, cos its usually stable, except for the price.

    ------------------------------------

    Data Summary
    Inclusive megabytes used 23.7431
    Non-inclusive megabytes used 77.1689

    Total megabytes
    100.9121


    data charges
    Originating network Place called Call class Megabytes
    Orange Orange Internet Data 100.9121 16.252

    Total exc.VAT
     

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  2. mcmonkiez

    mcmonkiez Well-Known Member

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  3. jimeller

    jimeller Well-Known Member This Topic's Starter

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    apn is set to orangeinternet so theres no problems there. I must point out also, that I have only just changed tariffs and I upgraded my phone 2-3weeks before the changeover day and the extra data may be down to that. The fact is, it says "inclusive MB's used". If they are inclusive, why am i paying for them??
     
  4. bojack

    bojack Member

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    Jim,

    Have u just upgraded your phone or on a new contract with Orange?
    If its the above, then probably its the idle time between the date when u got ur phone and the billing cycle that orange runs every month.

    Eg. You upgraded our phone/ had a new contract with orange say July 23
    and Orange's billing cycle runs 8th of every month. This means your 500 mb
    is divided by 16 days (23July-Aug8)

    Am I on the right track?

    cheers,
    J
     
  5. jimeller

    jimeller Well-Known Member This Topic's Starter

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    Yeah thats what I thought. I'll keep checking online. thanks!
     

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