Orange (EE) Excessive Data Usage

Discussion in 'Orange' started by irondolphin, Dec 29, 2012.

  1. irondolphin

    irondolphin New Member
    5

    Dec 29, 2012
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    5
    My HTC One S has just racked up a bill of
     

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  2. D-U-R-X

    D-U-R-X turbo drinker
    1,343

    Apr 20, 2011
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    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    Hello irondolphin - welcome to the forums... thanks for joining :)

    Sorry to hear that you're having issues with Orange. I have read similar posts to yours, but never heard of a bill being so high!

    I'm guessing you haven't been using your phone to tether a computer and that Orange are saying that this is all mobile data?

    I'm pretty sure they can't tell you what you've downloaded, but would have thought that they should be able to give you a breakdown of when the data was used? I'd also ask why they didn't cap the bill/contact you to tell you that your data usage was excessive... over
     
  3. balders

    balders Well-Known Member
    63

    Jun 13, 2010
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    Hampshire, England
    What data does your phone say it's used?

    Do you have 3g watchdog installed?
     
  4. Internaut

    Internaut Well-Known Member
    18

    Jun 8, 2012
    89
    11
    18
    Engineer
    Manchester, United Kingdom
    What plan are you on? I get a mere 250MB allowance per month and my data hungry S3 rarely goes over that. If it does, the charging structure is quite reasonable - something like
     
    El Presidente likes this.
  5. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    2,943

    Jan 3, 2011
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    Scotland
    Are you on a blackberry plan per chance? I'm sure I've ssen people say those plans aren't capped like most of the others and that if you go over your allowance, it costs a fortune.
     
    D-U-R-X likes this.

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