ORANGE - sim card activation


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  1. I-desire

    I-desire Well-Known Member This Topic's Starter

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    Hi. I've received a replacement htc desire handset today (with the 28 day replacement policy) and my details were moved from one sim to the other. Asof yet i have not received messages off orange to activate the phone/sim. Any idea how long this should take as it's been 3 hours now! :confused:
    I really can't cope with more problems as this is my third handset in a week
     

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  2. Eris Ed

    Eris Ed Well-Known Member

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    Upto 24 hours is the official time, but usually you get the network messages within the first few hours. It's worth a call to Orange on 150, pretend to be a numpty, and ask if they can push things a bit quicker.
     
  3. I-desire

    I-desire Well-Known Member This Topic's Starter

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    There's no need to pretend after all the dilemma, all of it has sent me down the numpty path!

    p.s ATM i cant do anything including call 150. It comes up on the screen as limited service (therefore no ability to call, text use internet, only wi-fi)
    Is this normal without receiving the texts and having the sim details fully transferred from the one (that was working fine at 2p.m) to this one i put in a couple of hours later
     
  4. DjLukeW

    DjLukeW Well-Known Member

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    call 07973 100 150 off a landline or other phone
     
  5. anoniemouse

    anoniemouse Well-Known Member

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    Is your old sim still active, i have always used the original one till it turns off & then i switch to the new one.
    Only thing i do right away is copy all the sim phone numbers to the phone ready to switch.
     
  6. djbandit

    djbandit Member

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    try switching the phone on to gsm only the network is still down as far as i know and cannot make calls while on 3g
     
  7. anoniemouse

    anoniemouse Well-Known Member

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    The phone will automatically use gsm if there is no 3g signal, besides i have full 3g & hsdpa connectivity where i am.
    Orange was supposed to have fixed the problem over last weekend too.
     

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