I was able to download the update about two hours ago. However, now I can't access my text messages at all without it just having the spinning circle in the top area and will eventually freeze if I mess with it too much. This happens as well as I click on any contacts. I decided I was going to do a factory reset, but wanted to back up at least my text messages at first. However, anytime I try to back them up in multiple different programs, the programs just seem to sit there and eventually freeze. I really don't understand why. Does anyone have any suggestions? I really would prefer not to lose all of my text messages.
I'm not sure. It's possible that there is some sort of database corruption in your text message store on the phone which is causing the problem.
The app that I use is SMS Backup+, which automatically backs up all SMS and MMS messages as conversations to my GMail account (in an archived folder called "SMS", though you have full control over this.) Now, I never worry if I have to do a factory reset; all of my messages are stored in GMail whenever I need them.
I'd try using that app. You can then look at your GMail account to see at least how much is backed up.
(SMS Backup+ can also restore messages, though the Motorola Gingerbread build had a weird problem where all messages restored come back with the date and time of the restore, not the original send. So, at this point, I never bother restoring - they are all on GMail anyway. Also, SMS Backup+ can backup call logs, including making calendar entries for all of your calls, if that interests you as well.)
https://play.google.com/store/apps/...1bGwsMSwxLDMsImNvbS56ZWdvZ2dsZXMuc21zc3luYyJd
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