i'm having some problems and could use some help. i have an htc one m7 tmobile unrooted, i had updated recently but for some reason another software update became available today. i downloaded it with the intention of starting the update process later, only to mistakenly start the update process even though i had no charger handy. i don't know what's wrong with it now but my phone is locked on the htc welcome screen. i try to turn it off, and the screen will go off, only for it to boot up again and stay frozen on the htc welcome screen. any suggestions? i could really use some help. ----------------------- UPDATE : i called tmobile tech support and they weren't able to help me either. i feel like i'm out of options and am starting to think i'm gonna need to buy a new phone, which is disappointing because i like the m7 more than the m8.