I've had my first Otterbox Commuter case for my Hero now for five days. I was carrying it either naked or in a Sprint silicone case. I like the Otterbox but the charging port plug keeps working loose. It doesn't come all the way out but the front lip sticks up a little. I've tried putting in several ways with different pressure and it still works out a little. The 3.5 jack plug stays in great. Is this normal for this Hero case. Thanks, TC. P.S. Rebooting doesn't help either.