Being new to Android with the Captivate, I didn't really understand how the syncing with outlook would work. This is what works for me. 1. I keep all my contacts, calendar, and appts. on Outlook on my home PC, so I downloaded the Google Calendar Sync that runs in my system tray. 2. I logged into the Google account and clicked on having Outlook being the main and moving info to Google. I then set the minutes to 10 between syncing. 3. The app will then upload calendar, contacts, and tasks to Google (I only had Yahoo before). 4. My phone settings has Google set to automatically update, after a few more minutes, you will see all the uploaded information sync to your phone. 5. If I am not home, and I now have my Google Calendar Sync set to 120 minutes and that both website and Outlook are combined. I can then enter something on my phone, new contact, or whatever and when I get home it is sitting in my outlook. Its not reinventing the wheel by any means. But I really struggled on the learning curve so if this helps someone knew great.