Outrage, Slap in the face. Engadget says GPS bug is fixed by turning on "use wireless networks"


Did Chris Ziegler and Engadget get this totally wrong?

Poll closed Nov 14, 2010.
  1. The Epic 4G is different from all other Galaxy S phones, it doesn't have GPS problems.

    14.3%
  2. Yes Chris/Engadget totally screwed this up, "use wireless networks" is a mask to the real GPS bug

    85.7%

Last Updated:

  1. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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    Am I reading this correctly, are my eyes really seeing what I think their seeing? Please read below, and if you agree with me, email Engadget and Chris (chris@engadget.com) asking them to further investigate their statements.
    So here is the ordeal.

    We all thought Engadget was smarter than this. What a complete embarassment for them.

    Vibrant and Captivate owners a week ago found triumph when Engadget, a major tech site, put Samsung on the heating block and asked them where is the GPS fix? Oddly enough Chris Ziegler was the same person to pose this question to Samsung. Remember: http://mobile.engadget.com/2010/08/02/wheres-the-gps-fix-for-the-samsung-vibrant-and-captivate/

    Well things have taken a 180 degree turn. Seems like senior editor Chris Ziegler needs to consider going into a new profession, because reviewing Android phones is way over his head.

    Chris Ziegler reviewed the new Sprint Samsung Galaxy S Epic 4G, where he talked about the GPS bug. Shortly after his initial review, Samsung contacted Chris, and either Chris is really ammature, or Samsung pulled a big one over his head. This is what Chris has to say about the GPS bug:

    "[Update: We just spoke with Samsung, who told us that Google is now requiring that the "use wireless networks" setting for location-based services be turned off by default in Android devices -- in other words, no AGPS unless you manually enable it. Sure enough, we went into Settings, found that it was disabled on the Epic, turned it on, and we were good to go. No GPS bug!]"

    No GPS bug! ???????????? Are you nuts Chris? You really think people who own the Samsung Galaxy S phones haven't already tried turning this on. Boy did this editor get one pulled over his head. Turning on "use wireless networks" is nothing more than a mask, a cover up, a disguise to the real GPS bug.

    I have many questions, my mind is in confusion, how could Engadget make such a mistake. Unless the Epic 4G is in a special category, maybe the Epic 4G doesn't have GPS problems. If this is the case, my next question would be, why do the Captivate and Vibrant have GPS problems and the Epic doesn't? I doubt the Epic has different GPS hardware than the Captivate or the Vibrant. I think the answer to this question is simple, Chris Ziegler f*cked up big time, thinking the resolution to the GPS problem is as simple as turning on "use wireless networks," something that is nothing more than a mask to the true GPS whoes. Something that many of us already have tried to no avail!

    Article Below:

    Epic 4G review -- Engadget

    Please email Engadget, and ask them to Clarify what Chris meant by his statements. Is he stating that only Epic 4G has no GPS problems? Or is he stating all Galaxy S Phone GPS bugs can be eliminated by turning on "use wireless networks." Frankly, if the EPIC 4G has no GPS problems, Samsung better explain why the Captivate and Vibrant do.

    UPDATE:
    It appears Chris and Engadget heard our emails, and released the following: Now they say the there are 2 problems, not 1!
    http://www.engadget.com/2010/08/17/samsung-galaxy-s-gps-gate-two-problems-not-one-and-what-to-do/
     

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  2. JDM9499

    JDM9499 Well-Known Member

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    I have had no GPS problem, but I un-check "Use Wireless Networks". Go figure. I think Engadget has been sipping on too much Koolaid...Hmmm, this is not good advice nor help for folks that have had a janky GPS with their Captivate. I would also encourage folks to write Engadget.
     
  3. baddress

    baddress Well-Known Member

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    Looks like the "fix" is in, alright. Engadget aren't the only ones spinning this new line.

    I called AT&T today to have them put it on the record that my GPS is defective, so that down the line if Samsung never fixes it, I have some leverage. Well no sooner than I mention GPS and the tech says, Hey! We have an official fix for your issue! I said, Oh really! And I was told that the "official fix" was... enable "Use Wireless Networks." I explained this was not a fix but a coverup and asked to be escalated. I was told by the manager that Corp instructed them today that this is the official fix to the problem. I inquired as to whether it would be really fixed, for real, and was told that "this is the fix" and that the matter had been resolved.

    I wonder what's going on here? String people along just enough until the return window is over? Did Samsung put AT&T up to this or where is this concerted effort coming from all of a sudden?

    All I can do is stand in wonderment at how conveniently they come up with this new line of bull right at the 30 day mark, eh!
     
  4. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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    Please email engadget with your concerns, if a major tech site says something like this, we will never get a GPS fix.
     
  5. JDM9499

    JDM9499 Well-Known Member

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    Just emailed Chris whom wrote the article. His email address is...

    chris@engadget.com


    Cheers
     
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  6. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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  7. Uzza

    Uzza Well-Known Member

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    Emailed
     
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  8. mongstradamus

    mongstradamus Well-Known Member

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    If this is samsungs official stance then they haven't learned anything. I feel sorry for the people who had trust in samsung really fixing issue and supporting the captivate
     
  9. Uzza

    Uzza Well-Known Member

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    BREAKING NEWS

    HE JUST REPLIED TO ME!!! LOOK

    THIS IS LEGIT I PROMISE!!

    Martin -- you'll see a big post go live on the site regarding this in the next few minutes. Stay tuned.

    Chris

    WILL POST WHEN ITT GOES LIVE!!!
     
  10. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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    Wow, wonder what the "big post" will be?
     
  11. rlb4

    rlb4 Well-Known Member

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  12. mongstradamus

    mongstradamus Well-Known Member

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  13. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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  14. mi04se1

    mi04se1 Well-Known Member

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    In Samsung's tweet, they said there will be an update next month. In the meantime, "turn on wireless networks" if your having a problem.
     
  15. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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    Ya, I just hope the official fix is better than just "turn on your wireless networks"
     
  16. blackhemi

    blackhemi Well-Known Member

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    there are no wireless networks to help me navigate in the middle of nowhere.

    please call at&t and report this. As most companies, they code tickets and calls. There are people that actually collect this data and its used to present to manufactures or developers for issues, such as the gps issue.

    I still think that part of the gps issue is att. since they got to mod the os to their liking too, things got messed up. samsung and att need to work together on this and get it fixed properly.
     
  17. dontshakepandas

    dontshakepandas Well-Known Member

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    Umm.. no. The vibrant and international versions of the phone have the same issues. How do you figure AT&T jacked up the phones for everybody?
     
  18. blackhemi

    blackhemi Well-Known Member

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    part of the issue, not just att, but any carrier. they all mod the crap out of OS's on phones. There is an issue with it from the factory though.
     
  19. SamsungVibrant

    SamsungVibrant Well-Known Member This Topic's Starter

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    True carriers mod phones, but in this case, the samsung galaxy S is a world phone, and has gone to several carriers around the world, they all have problems. So I would say finger points towards samsung.

    I think samsung is also probably pissed off at google for requiring that "use wireless networks" to be default set to off. I imagine samsung is thinking "shit, if these phones shipped with this set on, then maybe we coulda had this problem hidden for a while." sadly, even with that on, the navigation still performs poorly
     

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