Help Over 5 phones checked from various locations have grounding issue!!!

[DaytonaZ33]

That's much worse then mine. I can activate all widgets/apps installed in the top line of the home page. You should probably consider getting a replacement.

Yeah, definitely. I think I'll wait a bit to see what HTC has to say about the 30 fps cap on our devices first. If it's just a bug like most people seem to think and HTC commits to fixing it, I'll swap mine out for a new one. If it's some deeper seeded issue that is permanent, then I might look into the iPhone 4, as much as I do NOT want to do that.

 

[Dreamliner]

I noticed this as well when my Evo was sitting on my bed.

+1, I had this problem as well. Another shout out to HTC's crappy quality.

 

[DaytonaZ33]

On the multitouch visable test app, my screen becomes spotty around y=500. Becomes really hit or miss around y=250, and completely unresponsive over y=100.

 

[DaytonaZ33]

More and more people finding out they have this issue over at xda.

 

[stevehy]

Welcome to HTC. They make very attractive phones, but their quality is suspect. Some folks think their initials stand for Hardly Tested Cellphone.

 

[freeza]

i'm damn glad mine doesn't have this issue. which means i'm not going to take it back at all

 

[itslukelol]

i have this issue. returning this phone to get another but really thinking about going to ATT and the iphone4...

 

[GaryColeman]

From my understanding, in a capacitive touchscreen, a layer of electrons (ions?) is passed over the screen and a sensor detects where the flow of electrons is interrupted by the electrical conductivity of the human body.

 

[tjwoo]

iphones are HARDLY without hardware problems. I've seen all three generations of iphones suffer from quality issues.
Iphone 3G S hardware problems & common issues!

I'm not saying it's excusable on any platform, just don't kid yourself into thinking that you'll be rid of quality problems by jumping ship to iphone.

 

[Showmrock]

I checked multiple stores to test the issue regarding the touch screen and found that every single phone had the issue! The top half of the screen isn't as responsive as the bottom and it is dramatically affected if it is resting on a soft surface (clothing, bed, rugs etc). I contacted HTC and they were aware of the issue before it was launched (talked about during training sessions).

 

[GaryColeman]

I checked multiple stores to test the issue regarding the touch screen and found that every single phone had the issue! The top half of the screen isn't as responsive as the bottom and it is dramatically hindered if it is resting on a soft surface (clothing, bed, rugs etc). I contacted HTC and they were aware of the issue before it was launched (talked about during training sessions).

Good work, detective. Now I am off to do some 4G surfing on my nice big 4.3" screen.

 

[jdawg0024]

No Problems with mine... The top half is just as good as the bottom half. Now its time to watch some World Cup while Im stuck on a train. Thanks ESPN Mobile.

 

[Ravensthief]

...and it is dramatically affected if it is resting on a soft surface (clothing, bed, rugs etc).

I don't get this at all... Unless it's because you can't push as hard with your finger, why would this effect responsiveness? Even on my Evo, I barely have to touch the screen to get a response. On the other hand, I have noticed that buttons very close to the edge of the screen, the 'p' button in upright QWERTY and the search button in android market, sometimes take a few tries, but I'm not sure if this is the screen or my little fingers failing to hit where they should.

 

[Rob_A]

...and it is dramatically affected if it is resting on a soft surface (clothing, bed, rugs etc).

I don't get this at all... Unless it's because you can't push as hard with your finger, why would this effect responsiveness? Even on my Evo, I barely have to touch the screen to get a response. On the other hand, I have noticed that buttons very close to the edge of the screen, the 'p' button in upright QWERTY and the search button in android market, sometimes take a few tries, but I'm not sure if this is the screen or my little fingers failing to hit where they should.

yeah, I noticed that too.

 

[twospirits]

Can anyone post up the link, thread post of what the OP is referring too. A member with one post coming in saying that there is a grounding issue when I never heard of one before is a bit skeptical in my eyes. If there is such an issue, I apologize for doubting the OP but please upload that link for verification.

TS

 

[DaytonaZ33]

lol!

 

[IXIShogunR1]

my phone gets strange sometimes.... if i put it on my bed or table its really not that responsive at the top where the notifaction bar is

but in my hand its fine

 

[CmdrKeene]

Wow I noticed this too! I keep my phone on a non-slick rubbish mat (the kind you might use to keep items in drawers or on you car dash from slipping), and unless I'm holding the phone, I can't pull down the menu, and I do have problems activating some other on-screen elements like shortcut icons to apps.

I didn't think much about it (I assumed like an above poster that it required grounding of some kind), but the concern about the car mount and causing issues using navigation really concerns me too.

Since so many people have noticed, I'm not sure what I should do... I have 30 days to return it if I choose to, but other than this the thing is so flawless.

 

[BetterMost]

No Problems with mine... The top half is just as good as the bottom half. Now its time to watch some World Cup while Im stuck on a train. Thanks ESPN Mobile.

Me too I have not noticed any screen touch issues at all.

 

[BetterMost]

my phone gets strange sometimes.... if i put it on my bed or table its really not that responsive at the top where the notifaction bar is

but in my hand its fine

Same complaints over in the Incredible forum do a search.

 

[pingpongboss]

Yes this is a grounding issue. It's hard for any touch input to be picked up when my Evo is in the rubbery silicon Seidio Innocase Active case while it's resting on a desk. Once I touch the case with another hand then touch input registers immediately.

 

[Showmrock]

It happens to all devices unless the whole state of California got bad batches which is highly unlikely....


here's a link to my experience

YouTube - Evo Touch Screen Issue

doesn't happen when using both thumbs...just thumb and index....idk maybe there's something wrong with my fingers but I saw two other people try this and they had the same issues. Remember to do this with the power unplugged too btw. For some odd reason the power cable corrects the issue somewhat.

 

[WaSTeLaNd]

my phone gets strange sometimes.... if i put it on my bed or table its really not that responsive at the top where the notifaction bar is

but in my hand its fine

Experiencing the exact same thing with the notification bar on bed or soft chair, dosent work in my hand thoe, no problems

 

[Showmrock]

All I know is that the Palm Pre, despite it's many hardware issues, did not have screen/grounding problems which I would consider a major issue over "oreo" effects. Also, the iphone has an insane screen and I barely have to touch it to get it responding. I really wish 3 years after the initial release of the iphone that the other companies would be at least caught up when it comes to the fundamentals of a smartphone. I love the EVO but this looks like a hardware issue that can't be corrected by an OTA update...but who knows...maybe HTC will deliver.

 

[cooper1010]

I checked multiple stores to test the issue regarding the touch screen and found that every single phone had the issue! The top half of the screen isn't as responsive as the bottom and it is dramatically affected if it is resting on a soft surface (clothing, bed, rugs etc). I contacted HTC and they were aware of the issue before it was launched (talked about during training sessions).

you brought your bed to multiple stores?!

i like this phone. if i was having this problem, i'd pick it up with my other hand.