over phone vzw customer support


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  1. klownin5643

    klownin5643 Well-Known Member This Topic's Starter

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    Hello guys,i have to call customer support yet again, to get my fiance's droid replaced. Last time I called, the phone was not rooted. This time its running chevy'S ROM and kernel. Either way stock or modded this phone is just buggy.and there is something, wrong with the microphone. Can they tell ota that the phone is rooted? I'm going to return it to stock before I send it back to them, but don't want to do it till I know they are going to replace it.
    Last time they checked to see when the last tower update was, but I don't know if they were checking their info or my phone info.........
    Thanks
     

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  2. klownin5643

    klownin5643 Well-Known Member This Topic's Starter

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    We are going for droid#3 or 4this time around. How many times do we have to get duds? Til verizon might offer a different alternative? I don't care if I even have to pay an upgrade charge. We just need a phone that works the way its supposed to.
     
  3. Damademan3

    Damademan3 Well-Known Member

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    I highly doubt that they can see if you phone is rooted ota. If they could im sure there would of been a huge thread about it and the privacy within the forums by now.

    When they are checking for your the tower update that is when you last did *228 option 2. Im clueless of why this is their fix everytime something is wrong but let them do whatever i guess.

    I personally am on my 2nd phone and this one is a pos because it switches from 3g to 1x frequently.You also cant necessarly say something is wrong with the phone when you have a non vzw issued rom. When i use Liquid Frozen Yogurt my phone is effected in a lot of different ways and when i go to a different rom it runs great. Unroot and go with the newly issued OTA 2.2 and see how your phone does then. my 2 cents.
     
  4. johnlgalt

    johnlgalt Antidisestablishmentarian VIP Member

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    They can't see it OTA - that would be a massive invasion of privacy - but as soon as you give it to them (physically) they can (but you obviously know that already)....
     

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