I went in to my local VZW store on Friday to purchase the Incredible. During the purchase I was told that my order would be shipped by Monday at the latest and would be in my hands by Tuesday. I was also told that all other VZW's in Pittsburgh were sold out. Sadly, I believed him. Afterward I foolishly called BB and another certified store to check and they both had them in stock. Being as impatient as I am (and many others here are) I returned to the original VZW store where i purchased (about 2 hours later) and they told me they were incapable of cancelling my purchase. They seemed to insist more after I told them they were wrong about the other stores inventory. Anyway, I accepted that I couldn't get the phone this weekend. I called today to check on the order and was told that it would ship by Thurs....at best. Meaning I could expect it by Friday at the earliest...or next week. I realize that my main issue is my impatience for the device, but I'm also upset with the way the Verizon employee's presented the information. After reading rumors saying that ordered phones won't be delivered until 5/29 I kind of upset. I'm on a Storm 1 that's in the process of taking its last steps. Ultimately I'm not sure if it was true A) they are incapable of canceling my order and B) that anyone should bother getting their phones shipped, seeing as the reps probably are not going to give you the truth.