oversize attachment won't clear from mail when deletedGeneral

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  1. c308682

    c308682 Active Member

    I tried to delete a draft message having an attachment that is oversize for the gmail servers. The problem is, the gmail mail app is still trying to sync the oversize file/message to the (gmail) trash as i is deleted from the trash.

    So none of the new mail is coming in until the gmail app on the phone can resolve it.

    Tried shutting down mail and restarting; tried phone restart.

    The problem doesn't occur on a desktop computer using gmail because gmail rejects the message with the oversize file when trying to send.

    How do I 'clear' the deleted file so that the phone can complete the 'loading conversations...' process that is hung up on the inbox, trash and allmail?

    incredible 2

    Thank you

  2. bberryhill0

    bberryhill0 Well-Known Member

    Try clearing data for the gmail app.
  3. TheAtheistReverend

    TheAtheistReverend Anybody want a peanut? VIP Member

    Settings>apps> "All" Tab >Gmail>Clear Data
    bberryhill0 likes this.

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