Support PC doesnt recognize it anymore :s

Discussion in 'Android Devices' started by SolidSnak3, Nov 7, 2010.

  1. SolidSnak3

    SolidSnak3 Member
    15

    Nov 6, 2010
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    I pluged it to my pc today to transfer some videos that i took with it but for my surprise my pc did not recognize it neither did the window poping up appear to asked me if i wanted to use it to charge only, disk drive, htc sync etc...
    I dont know what went wrong cus it used to work fine the other days :s

    I also checked the settings and the ASK ME option is checked...
    What is wrong ? ;s

    thanks!
     

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  2. dvhttn

    dvhttn Well-Known Member
    173

    Oct 17, 2010
    1,509
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    I wish ....
    Sunny Cornwall
    Hmmm. Try plugging it into a different USB port. If that doesn't work try a different cable. Simple things first....

    Dave
     
  3. costy

    costy Member
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    May 10, 2012
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    i'm having the same problem with my htc, and i tried all the basics including resetting it. It only charges it...please can someone help me with this......
     
  4. CDPlant

    CDPlant Well-Known Member
    213

    Feb 9, 2011
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    Essex, UK
    The way I fixed mine was to get a needle/paper clip and clean out the USB port on my phone. You'll probably end up pulling out a load of dust/stuff from your pockets and with any luck the computer will recognise it when you plug it in next time
     
  5. costy

    costy Member
    16

    May 10, 2012
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    i tried your suggestion but still no change...i don't have a sim card for this phone can this influence my problem??
     
  6. Harry2

    Harry2 Well-Known Member
    323

    Jun 3, 2010
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    Black Forest
    My Desire HD without a SIM card hasen't any problems connecting to the PC :)
    I've set Disk Drive as default connection type in Settings Connect to PC.

    Tried you an other USB cable?
    Some USB cables are charging-only.

    Harry
     
  7. costy

    costy Member
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    May 10, 2012
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    yes i tried different data cables (i even checked them on other phones) i installed all drivers, htc sync i could find, tried factory reset but no success
     
  8. Harry2

    Harry2 Well-Known Member
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    Jun 3, 2010
    5,186
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    Black Forest
    I take it that you tried all USB ports on the PC.
    On my PC is a difference between the PC's front and back USB ports.

    And no USB hub should be used.

    Harry
     
  9. sandeep89

    sandeep89 Well-Known Member
    16

    Feb 6, 2011
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    would it help to set it to disk drive only in the settings menu, and then try?
     
  10. costy

    costy Member
    16

    May 10, 2012
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    16
    i tried all usb port from my pc and 2 laptops, and tried from settings all options usb threading, htc sync and disk drive. the phone does not ask me about the connection type i want even though its selected to do that and the pc do not show up any changes when i plug the device.

    an other thing is that installed htc sync and drivers and after that i even tried the sdk manager.....but in device manager doesn't appear any android devices or drives...
     
  11. D-U-R-X

    D-U-R-X turbo drinker
    1,333

    Apr 20, 2011
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    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    Have you tried a different USB cable? it does actually sound like there could be something in the USB connection point on your phone... I would have said try what CDPlant has suggested... perhaps using a can of compressed air instead of a pin/paperclip?

    It could be a fault with the phone... have you thought of taking it back to the shop where you got it?
     
  12. costy

    costy Member
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    May 10, 2012
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    in the past week i tried everything i found on forums and sites whits no luck so i decided to take it to a service to see if they can do anything....ill come back with the result
    thanks for the support.
     
    D-U-R-X likes this.
  13. D-U-R-X

    D-U-R-X turbo drinker
    1,333

    Apr 20, 2011
    16,881
    7,192
    1,333
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    No worries... sorry that we were not able to give you an answer that worked! :)
     

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