PC doesnt recognize it anymore :sSupport


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  1. SolidSnak3

    SolidSnak3 Member This Topic's Starter

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    I pluged it to my pc today to transfer some videos that i took with it but for my surprise my pc did not recognize it neither did the window poping up appear to asked me if i wanted to use it to charge only, disk drive, htc sync etc...
    I dont know what went wrong cus it used to work fine the other days :s

    I also checked the settings and the ASK ME option is checked...
    What is wrong ? ;s

    thanks!
     

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  2. dvhttn

    dvhttn Well-Known Member

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    Hmmm. Try plugging it into a different USB port. If that doesn't work try a different cable. Simple things first....

    Dave
     
  3. costy

    costy Member

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    i'm having the same problem with my htc, and i tried all the basics including resetting it. It only charges it...please can someone help me with this......
     
  4. CDPlant

    CDPlant Well-Known Member

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    The way I fixed mine was to get a needle/paper clip and clean out the USB port on my phone. You'll probably end up pulling out a load of dust/stuff from your pockets and with any luck the computer will recognise it when you plug it in next time
     
  5. costy

    costy Member

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    i tried your suggestion but still no change...i don't have a sim card for this phone can this influence my problem??
     
  6. Harry2

    Harry2 Well-Known Member

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    My Desire HD without a SIM card hasen't any problems connecting to the PC :)
    I've set Disk Drive as default connection type in Settings Connect to PC.

    Tried you an other USB cable?
    Some USB cables are charging-only.

    Harry
     
  7. costy

    costy Member

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    yes i tried different data cables (i even checked them on other phones) i installed all drivers, htc sync i could find, tried factory reset but no success
     
  8. Harry2

    Harry2 Well-Known Member

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    I take it that you tried all USB ports on the PC.
    On my PC is a difference between the PC's front and back USB ports.

    And no USB hub should be used.

    Harry
     
  9. sandeep89

    sandeep89 Well-Known Member

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    would it help to set it to disk drive only in the settings menu, and then try?
     
  10. costy

    costy Member

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    i tried all usb port from my pc and 2 laptops, and tried from settings all options usb threading, htc sync and disk drive. the phone does not ask me about the connection type i want even though its selected to do that and the pc do not show up any changes when i plug the device.

    an other thing is that installed htc sync and drivers and after that i even tried the sdk manager.....but in device manager doesn't appear any android devices or drives...
     
  11. D-U-R-X

    D-U-R-X turbo drinker Moderator

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    Have you tried a different USB cable? it does actually sound like there could be something in the USB connection point on your phone... I would have said try what CDPlant has suggested... perhaps using a can of compressed air instead of a pin/paperclip?

    It could be a fault with the phone... have you thought of taking it back to the shop where you got it?
     
  12. costy

    costy Member

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    in the past week i tried everything i found on forums and sites whits no luck so i decided to take it to a service to see if they can do anything....ill come back with the result
    thanks for the support.
     
    D-U-R-X likes this.
  13. D-U-R-X

    D-U-R-X turbo drinker Moderator

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    No worries... sorry that we were not able to give you an answer that worked! :)
     

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