people on Orange with higher bills then expected?


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  1. Tyseyh

    Tyseyh Well-Known Member This Topic's Starter

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    i know this isnt a desire topic but this is just a warning to you all.

    Im currently on Orange and i found out iv been charged an extra
     

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  2. BlueDan

    BlueDan Well-Known Member

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    Orange have charged for them since Jan 2009 at least (when I started a contract with them, since ended). It's buried away on their site somewhere.
     
  3. DaddyCee

    DaddyCee Well-Known Member

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    how do you check for this on your handset?
     
  4. Tyseyh

    Tyseyh Well-Known Member This Topic's Starter

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    iv only just joined orange you see.

    messaging-menu button - Settings- Delivery reports.

    thats only for the Default app though, check other apps you may be using like Chomp.
     
  5. qprjim

    qprjim Well-Known Member

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    just checked mine and it's unticked thank gawd
     
  6. nx1977

    nx1977 Well-Known Member

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    They've been charging for them for at least 4 years
     
  7. DaddyCee

    DaddyCee Well-Known Member

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    i use Handcent and it appears to be unchecked in their settings as well. Not seen any higher than normal bills tbh.
     
  8. GSMGuy

    GSMGuy Well-Known Member

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    Orange syarted charging for del reports when they introduced plans with "unlimited" texts - Prob to recoup some
     
  9. DjLukeW

    DjLukeW Well-Known Member

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    Yup Ive worked there for 2 years and its in your T&C's when you sign up
     
  10. Fatwaz

    Fatwaz Well-Known Member

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    Surely it would have showed up on your account before?do you use the orange app to check your mins,data and anything else?its the only good Orange app LOL
     
  11. Bexy

    Bexy Well-Known Member

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    Wow really? Glad I'm not on Orange :p. I think I need to check with Voda now though, i like delivery reports. I've always found them useful.
     
  12. simonc

    simonc Active Member

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    Good job O2 don't support them lol
     
  13. knoxy5000

    knoxy5000 Member

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    I'm on Orange and my bills have gone down since i got the Desire by
     
  14. anoniemouse

    anoniemouse Well-Known Member

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    Not in my T&C's been on an orange contract for over 4 years, never had a new one for any renewals
     
  15. sammyvine

    sammyvine Active Member

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    I have looked on my online account and i can see 9p below every text ive sent. The thing is, it isnt ticked on my settings on my phone so i dont no why they are charging me. Do i need to call them up to de-activate that setting?

    Whats the app called that you can check your usage?

    Now i no why everyone said orange was a pricey network!
     
  16. nx1977

    nx1977 Well-Known Member

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    Been around as long as the animal plans have.

    I turned mine off when I was with orange after they mass text'd everyone about the change. Not been for orange for 2.5 yars, and was only on one animal plan which was dolphin 35 18 months. Making this charge around for approx 4 years.

    Just about all networks charge for del reports - about 1p a text.
     
  17. Cornflake

    Cornflake Well-Known Member

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    Not quite.
    It's sometimes useful to know that a message has been opened - and presumably, read - at the far end.
    Think of it as confirmation of receipt for a "signed for" postal package.

    Otherwise you have no way of really knowing if it physically arrived at the destination, short of asking - but since you're likely to phone and ask, it would therefore have been a bit pointless sending the SMS in the first place. :D

    Bloody shame that Orange charge for them though... :mad:
     
  18. psyxologos

    psyxologos Well-Known Member

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    Yes, I have the same.It is not 9p. It is 0.009, which translates to just under 1p. Mine though was activated. I have now deacivated it and I hope the 0.009 charge will stop
     
  19. croyde

    croyde Well-Known Member

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    I was charged 25p for everyone I texted via group texts. Orange had them down as mms. They refunded me over ten pounds with no explanation as to why. Don't use group messaging anymore.
     
  20. Mubble

    Mubble Well-Known Member

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    You send nearly 2000 texts a month! :eek:

    Wow! I'm stunned by that. That's 70 per day - you must be permanently texting all the time! I only send 100 a month if that. Maybe I phone more often?
     
  21. sammyvine

    sammyvine Active Member

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    How did you do that, did u call them and can they get rid of that feature?

    I hate when contracts do that, i had no idea about it.
     
  22. sammyvine

    sammyvine Active Member

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    You know where it says ''read reports'' (request a read report for each message you send, is that supposed to be ticked) or un-ticked?
     
  23. Tyseyh

    Tyseyh Well-Known Member This Topic's Starter

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    unticked if you dont want them
     
  24. JsT

    JsT Well-Known Member

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    I worryingly send close to 3,000!

    Luckily 3 don't charge for delivery reports although for some reason they dont seem to do anything on my Desire anyway, I dont get any notification or anything!
     
  25. psyxologos

    psyxologos Well-Known Member

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    UN ticked! If there is a tick next to it, you are paying!
     

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