Persistent Voicemail Notification/No Voicemail/No Voicemail BoxSupport

  1. UllieBully

    UllieBully New Member

    I have a voicemail notification that will not go away. When I select it to listen to the voicemail, it will say "The person you are trying to reach is currently unavailable. Please leave a message after the tone." I have tried pressing pound, *, 8, all other kinds of options and suggestions I have read online to try and sign into my voicemail, but to no avail.

    This problem started yesterday out of the blue. I used to have my voicemail set up, but I'm assuming right now that I don't. I can't set it up either, since every time I try to call my voicemail, I get the same message played back to me. While I can receive phone calls, others hear the same message played back if I do not answer. If they do leave me a voicemail, I certainly do not know where they are going.

    I have tried restarting my phone; I have tried removing the battery; i have tried everything under the sun shy of going to my service provider, and would like to leave that as a last resort since the almost always just suggest a factory reset.

    Any suggestions would be greatly appreciated!

  2. stueycaster

    stueycaster Well-Known Member

    That sounds like it's coming from Verizon instead of your phone to me. I'd call them.
  3. Hawk03

    Hawk03 Well-Known Member

    If you call Verizon they will tell you to do a hard (factory) reset. Save yourself the time and try the hard reset first. Use an app that will restore your phone the way you had prior to the hard reset.
  4. decalex

    decalex Well-Known Member

    a hard reset sounds very excessive.
    First, I'd go to your dialer, hit menu, and check out the settings. depending on your software version, you might even have a setting to clear your voicemail. If not, there might be a setting in there to reset it.

    Do you use Google Voice?
  5. sdrawkcab25

    sdrawkcab25 Guides Guide

    *86 should be the number to access your voicemail... if you can't sign into it or get a weird message, you will have to call Verizon. Doesn't sound like a software issue at all, so there is very little chance a hard reset will effect it. The issue is on Verizon's network/your voicemail account.

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