phone call screenSupport


Last Updated: 2012-10-04 10:43:39
  1. jintrigger

    jintrigger Member

    OK I wonder if Im the only one with this problem...but my prevail's screen WILL NOT stay off when im on the phone with results in my calls being ended, and put on speaker, and put on mute when my face is to the phone. What can I do to correct this issue.

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  2. cwhatever

    cwhatever Life Goes On Guide

    Lv said it in another post just hit the power button and when done just hit the power button again your phone will be back on
  3. jintrigger

    jintrigger Member

    That's the thing....even when I hit the power button and the screen goes off it somehow comes back on while my face is to the phone
  4. cwhatever

    cwhatever Life Goes On Guide

    It shouldn't unless you hit the power button again. You may have some setting mess up too. That's definitely weird then. I would check your settings I think there's a call setting the phone stays on when in a call. You'll have to turn that off.
  5. wetbiker7

    wetbiker7 Well-Known Member Contributor

    If you can't get it figured out then reflash the ROM because the screen should be staying off after you hit the power button. If it's staying on then something isn't right and may even lead more problems.

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