Support phone calls

Discussion in 'Android Devices' started by kellycakes, Jan 28, 2011.

  1. kellycakes

    kellycakes Member
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    Jan 23, 2011
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    Hey guys!
    I'm havjng a problem when answering my streak the screen will black out for a few seconds and then it will show me whos calling and then blackout again. Then at the end of my conversations it wont let me hang up. Does anyone else have an issue like this. Should I call dell or take it back to best buy to exchange it out?
    Thanks guys!
     

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  2. stevenlong

    stevenlong Well-Known Member
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    Nov 13, 2009
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    Computer Programmer
    Austin, TX
    Maybe an issue with the proximity sensor.
     
  3. kellycakes

    kellycakes Member
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    Jan 23, 2011
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    Sorry Im kinda new to android. What exactly does that mean?
     
  4. stevenlong

    stevenlong Well-Known Member
    48

    Nov 13, 2009
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    Computer Programmer
    Austin, TX
    There is a sensor on the front of the phone that is used to turn off the display when it is held against the face.
    So if the is covered is some way (possibly the way you are holding the phone) or gets in the way the screen will not display and you can't do any input.
     
  5. kellycakes

    kellycakes Member
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    Jan 23, 2011
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    Ok thank you! I have a screen protector on my phone I guess that might be the problem. Thanks for your help!
     
  6. lorigreenacres

    lorigreenacres New Member
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    May 26, 2011
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    I'm also a newbie and found your information helpful. Thank you!

    This might sound dumb but if the screen is black - how do you hang up? Is pushing the "end" button on the screen the only way to hang up a call?
     
  7. nb_mitch

    nb_mitch Well-Known Member
    78

    May 28, 2010
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    Male
    DB2 DBA
    Florida
    You can press the button on the side that you use to turn it on normally and it will bring the display back and then be able to hit the end button. I don't know if any of the other hard keys will hang up a call or if there are any Apps that will change the settings to hang it up some other way.
     
  8. M3D1C

    M3D1C Member
    26

    go to settings - accessibility settings - power button ends call.
     
  9. chubbzdroid2

    chubbzdroid2 Member
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    Sep 3, 2010
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    full time med school
    Hey fellow awesome streak owners, imm a big fan of the streak, n e ways...not tryin to intrude on the streak forums, but i had the same problem withh my droid 2 , couldnt tell whos callin or when you culd hang up etc,....i tried the app SCREEBL...try searching it on the market....it should help with th screen sensor with the movements from displacing the cell fromt the ear after the call, the screen shluld ppopp up..etc....let me know if that works for u guys !
     
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