phone continues to scroll downGeneral


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  1. tyler.rimar

    tyler.rimar New Member This Topic's Starter

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    Scrolling down at random and the only thing that will stop it for a little bit is pushing the SD card either In or out. Also stopped when the operating system prompted me to close or wait for app " phone" do I have a bad SD card.. bad refurbished phone.. am i going to switch back to a old Verizon phone? Help it makes it impossible to use while this is going on. I also reset all setting on sd card and phonne.. thanks
     

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  2. ThorSkaagi

    ThorSkaagi Well-Known Member

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    Welcome to the forums!

    Its probably a trackball malfunction. Not too uncommon with this phone. I would just call Verizon and they should send you a 'Certified Like-New' (refurb) phone in the mail.
     
  3. tyler.rimar

    tyler.rimar New Member This Topic's Starter

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    Alright will it be through Verizon or their insurance cimpany esureon..Di u
     
  4. ThorSkaagi

    ThorSkaagi Well-Known Member

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    Hmm, I'm not sure.

    I had the same problem as yours. I took it into the Verizon Store, and 15 minutes later I left with a new Eris.
     

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