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Phone did update now some pictures are gone!?Support


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  1. Annoyingpiglet

    Annoyingpiglet New Member This Topic's Starter

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    Please help, my LG Spectrum did the update and now I cannot find pictures I know are on my phone along with not being able to access videos I have taken.

    What can I do to fix this?
     

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  2. IMUcarmen

    IMUcarmen Well-Known Member

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    might try turning off the phone and remove the sd card, leave the phone off, and the sd card out for 30 seconds and then put it back in and turn the phone back on. if that doesnt work then try the sd card in something else that will hold it and make sure it's reading right.
     
  3. Annoyingpiglet

    Annoyingpiglet New Member This Topic's Starter

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    Thanks, we tried that. Some of the pictures will not load on either phone (broken picture). Could something have happened to the SD card overnight?
     
  4. IMUcarmen

    IMUcarmen Well-Known Member

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    Just sounds like some of the pictures got corrupted, it can happen, though rare. It's smart to always have a backup, and a backup of a backup. I personally have all my important pictures backed up in like 5 different places.
     

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