Phone does not connect to PC via USB


  1. ltlrags

    ltlrags New Member

    I use Windows Xp and the stock USB cable that came with the Behold 2. When I plug it in, nothing happens on the phone or the PC. Samsung says:

    From any home screen, tap Quick List > Settings
    Scroll down to and tap Phone Settings > USB Settings > Mass Storage > Save
    Connect the data cable to the Behold II and a PC or laptop
    When the Notification Bar indicates "USB Connected" tap, hold, and pull down
    Tap USB Connected > Mount
    On your PC, if prompted, allow USB drivers to be installed.

    I never get the notification in the bar and windows does not see the device. I've also tried the Samsun Studio setting - no luck.


    Phone is set to Mass Storage default.
    16GB SD card installed.
    I've tried it on two different computers both running XP; same story.
    USB debugging is on.
    I've installed the drivers in this forum and still nothing.

    Sounds like a problem with the phone connection or the cable. Thoughts?

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  2. inaz4sun

    inaz4sun Well-Known Member

    Try a different cable and a different computer just to eliminate those as possibilities. I've had the same issue with my work XP computer. Worked at first, but I brought in another cable and that cable didn't work.
  3. ltlrags

    ltlrags New Member

    Luckily, it was the cable. Phew! I went to a T-mobile store and asked to borrow their cable. As soon as I plugged it in the computer recognized it. I was so happy!
  4. justanotherguy

    justanotherguy Well-Known Member

    Same thing with me. I had no cable, ebay'ed one for $3.95 and it didnt work. TMo helped me too, heck they let me keep the cable!!

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