Support Phone does not show up as drives..

Discussion in 'Android Devices' started by lomicka, Oct 1, 2010.

  1. lomicka

    lomicka Member
    5

    Oct 1, 2010
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    I have a new Samsung Galaxy. When I plug it in via USB the two volumes mount device manager but they are not assigned drive letters I can use. I am using the default USB drivers from 2006 on Windows 7 64 bit. Any help would be appreciated.

    Thanks,
    Steve
     

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  2. snapper.fishes

    snapper.fishes Well-Known Member
    163

    Jul 13, 2010
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    You need to install Samsung KIES first.
     
    lomicka likes this.
  3. lomicka

    lomicka Member
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    Oct 1, 2010
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    got it, thanks...
     
  4. Halk

    Halk Active Member
    15

    Jun 28, 2010
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    Without Kies installed I was able to work it fine. I select mass storage, and then drag down the (I don't know what it's called) from the top of the screen, press on the USB connected and tell it to mount the drives. When I do that the internal SD appears in Windows as a drive.
     

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